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Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: NewStatus: Free TrialMicrosoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Customer Analysis, Customer Relationship Building, Dashboard Creation, Relationship Management, AI Personalization, Customer experience improvement, Customer Communications Management, Customer Service, Solution Design
Status: Free TrialSkills you'll gain: Product Lifecycle Management, Prompt Engineering Tools, Sustainable Design, Sustainable Engineering, Digital Transformation, Customer experience improvement, Project Planning, Business Acumen, Electronic Hardware, Electronic Systems, Engineering Design Process, Project Management, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI
Status: NewStatus: Free TrialSkillsBooster Academy
Skills you'll gain: Anthropic Claude, Agentic Workflows, Business Process Automation, Workflow Management, File Management, AI Workflows, AI Orchestration, Automation, Document Management, Agentic systems, Organizational Skills, Generative AI Agents, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Prompt Patterns, Generative AI, Data Management, Prompt Engineering, Business Administration, Business
Status: Free TrialUniversità di Napoli Federico II
Skills you'll gain: NoSQL, Control Systems, Apache Hadoop, Apache Hive, Big Data, Machine Controls, Simulation and Simulation Software, Model Based Systems Engineering, Database Systems, Artificial Intelligence, Data Architecture, Data Infrastructure, Mechanical Engineering, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Systems Architecture, Simulations, Global Positioning Systems, Business Intelligence, Robotics
Status: NewStatus: PreviewSkills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
What brings you to Coursera today?
Status: Free TrialL&T EduTech
Skills you'll gain: Engineering Drawings, Construction Engineering, Mechanical Drawings, Structural Analysis, Design Specifications, Hydraulics, Mechanical Design, Petroleum Industry, Building Codes, Technical Drawing, Process Flow Diagrams, Civil Engineering, Oil and Gas, Construction Inspection, Construction, Engineering Analysis, Engineering Calculations, Mechanical Engineering, Chemical Engineering, Process Engineering
Status: Free TrialDassault Systèmes
Skills you'll gain: Computer Aided Three-Dimensional Interactive Application (CATIA), Drafting and Engineering Design, Mechanical Design, Engineering Drawings, Issue Tracking, Technical Drawing, 3D Modeling, Computer-Aided Design, Mechanical Drawings, Assembly Drawing, Collaborative Software, Document Management, Mechanical Engineering, Product Lifecycle Management, Product Family Engineering, Microsoft Office, Workflow Management, Cross-Functional Collaboration, Driving engagement, Design Software
Status: Free TrialGoodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
Status: NewStatus: PreviewDubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
Status: NewStatus: Free TrialInterplay Learning
Skills you'll gain: Customer experience improvement, Verbal Communication Skills, User Feedback, Customer Service, Consultative Approaches, Active Listening, Customer Relationship Building, Expectation Management, Communication, Professionalism, Customer Complaint Resolution, Trustworthiness, Rapport Building, Problem Solving, Professional Development, Composure, Non-Verbal Communication, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, HVAC
Status: NewStatus: PreviewSkills you'll gain: Travel Arrangements, Booking (Sales), Hospitality, Hospitality Services, Hospitality Management, Transportation Operations, Transportation Management, Global Positioning Systems, Operations, Healthcare Industry Knowledge, Strong Work Ethic