Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

Skills you'll gain: Prompt Engineering, Large Language Modeling, Data Ethics, AI Orchestration, Responsible AI, Prompt Patterns, AI literacy, Agentic Workflows, LLM Application, AI Enablement, Context Engineering, AI Workflows, Return On Investment, AI powered creativity, AI Personalization, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Business Transformation, Business Operations, Personal Development

Skills you'll gain: Prompt Engineering, Prompt Patterns, Amazon Bedrock, Token Optimization, Prompt Engineering Tools, Rust (Programming Language), Agentic Workflows, Process Modeling, AI Workflows, Natural Language Processing, LLM Application, Large Language Modeling, Generative AI, Data Pipelines, Command-Line Interface, Agentic systems, Version Control

Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Azure DevOps Pipelines, Microsoft Power Platform, Power Platform Architecture & Technical Design, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Enterprise Application Management, Email Automation, Application Deployment, Continuous Deployment, User Interface (UI), User Interface and User Experience (UI/UX) Design, UI Components, Postman API Platform, User Interface (UI) Design, Systems Development Life Cycle, Mobile Development, CI/CD

Skills you'll gain: AI Security, Large Language Modeling, LLM Application, Cybersecurity, Prompt Engineering, Threat Modeling, Cyber Security Assessment, Application Security, Vulnerability Assessments, Security Testing, Network Security, Exploitation techniques

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Kubernetes, Microservices, Computing Platforms, Infrastructure Architecture, IT Infrastructure, Virtualization, Virtual Machines, Networking Hardware

Skills you'll gain: Large Language Modeling, Natural Language Processing, Generative Model Architectures, Transfer Learning

Skills you'll gain: Data Loss Prevention, AI Security, Process Mapping, Quality Assurance, Hardening, Compliance Reporting, Business Workflow Analysis, Project Schedules, Incident Response, Stakeholder Communications, Data Quality, Workflow Management, Data Mapping, Jira (Software), Project Management Software, Enterprise Security, Automation, Compliance Management, Single Sign-On (SSO), Process Engineering

Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation

Skills you'll gain: Microsoft Power Platform, Power Platform Architecture & Technical Design, Microsoft Power Automate/Flow, Digital Transformation, Solution Architecture, Business Transformation, Solution Design, Data Governance, Scalability, No-Code Development, Business Process Automation, Enterprise Architecture, Governance, Process Design, Microsoft Copilot, AI Enablement, Security Strategy, Power BI, Azure DevOps, Data Analysis