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  • Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Resource Allocation, Resource Planning, Scheduling, Customer Relationship Management, Sales Process, Sales Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Marketing Automation, Prospecting and Qualification, Business Reporting

  • Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions

  • Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, No-Code Development, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Productivity Software, Presentations, Data Analysis

  • Skills you'll gain: Microsoft Power Platform, Stakeholder Management, Software Development Life Cycle, Team Building, Agile Methodology, Quality Management, Agile Project Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Power BI, Project Management Life Cycle, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Virtual Teams, Risk Management Framework, Business Process, Team Leadership, Microsoft Project, Business

  • Skills you'll gain: Key Performance Indicators (KPIs), Solution Selling, Proposal Development, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Performance Metric, Financial Management, Financial Data, Administrative Support, Account Management, Sales Process, Customer Relationship Management (CRM) Software, Content Management, Sales Presentations, Generative AI

What brings you to Coursera today?

  • Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Word, Microsoft 365, Microsoft Excel, Spreadsheet Software, Presentations, Collaborative Software, Microsoft Office, Excel Formulas, Productivity Software, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Data Import/Export, Computer Literacy, Data Management, Peer Review

  • Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, User Interface and User Experience (UI/UX) Design, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, UI/UX Strategy, New Product Development, Product Management, Product Lifecycle Management, Quality Assurance and Control, Technology Roadmaps, Product Strategy, Data Analysis

  • Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication

  • Vanderbilt University

    Skills you'll gain: Prompt Patterns, AI powered creativity, Business Correspondence, Risking, Leadership Development, AI literacy, Writing, Business Leadership, Proposal Writing, Thought Leadership, Brainstorming, Proposal Development, Human Resource Strategy, Staff Management, AI Integrations

  • Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Microsoft 365, Microsoft Azure, Identity and Access Management, Single Sign-On (SSO), User Provisioning, Multi-Tenant Cloud Environments, Active Directory, Multi-Factor Authentication, Cloud Security, Zero Trust Network Access, Risk Management Framework, Event Monitoring, IT Security Architecture, Authentications, Security Engineering