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  • Johns Hopkins University

    Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Interpersonal Communications, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Empathy & Emotional Intelligence

  • Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Intercultural Competence, Active Listening, Diversity and Inclusion, Workplace inclusivity, Safety Culture, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Rapport Building, Communication, Leadership, Team Collaboration, Team Management

  • Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Deductive Reasoning, Independent Thinking, Logical Reasoning, Social Skills, Active Listening, Analytical Skills, Honesty, Cognitive flexibility, Open Mindset, Creative Thinking, Persuasive Communication, Problem Solving, Research, Decision Making, Communication, Interpersonal Communications, Verbal Communication Skills, Self-Awareness

  • Skills you'll gain: Email Marketing, Non-Verbal Communication, Copywriting, Emotional Intelligence, Newsletters, Empathy & Emotional Intelligence, Virtual Teams, Business Writing, Persuasive Communication, Communication, Interpersonal Communications, Stakeholder Communications, Business Communication, Influencing, Public Speaking, Executive Presence, Professional Development, Active Listening, Presentations, Team Collaboration

  • Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Empathy & Emotional Intelligence, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening

  • Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Sales Presentations, Enterprise Sales, Negotiation, Proposal Writing, Price Negotiation, New Business Development, Consultative Selling, Selling Techniques, Inside Sales, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills

What brings you to Coursera today?

  • Skills you'll gain: Inventory Management, Inventory Control, Key Performance Indicators (KPIs), Medical Office Procedures, Time Management, Patient Communication, Patient Flow, Patient Education And Counseling, Record Keeping, Patient Coordination, Health Care Administration, Medical Records, Care Coordination, Scheduling, Emergency Response, Triage, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Clinical Documentation, Patient Safety, Active Listening

  • Skills you'll gain: Music, Musical Composition, Peer Review, Post-Production, Media Production, Writing

  • Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy & Emotional Intelligence, Professional Development, Interpersonal Communications, Personal Development, Empathy, Relationship Building, Constructive Feedback, Communication, Non-Verbal Communication, Client Services

  • Skills you'll gain: Public Speaking, Presentations, Driving engagement, Active Listening, Oral Expression, Interpersonal Communications, Concision, Verbal Communication Skills, Communication, Growth Mindedness, Persuasive Communication, Storytelling, Non-Verbal Communication, Business Communication, Emotional Intelligence, Stakeholder Engagement, Leadership, Professional Development, Executive Presence, Target Audience

  • Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Resourcefulness, Personal Development, Active Listening, Compassion, Meditation & Breathwork, Self-Awareness, Overcoming Obstacles, Mental Health, Mental Concentration, Communication, Personal Care, Emotional Intelligence, Social Impact, Relationship Building, Behavioral Health, Cognitive flexibility

  • Skills you'll gain: Meeting Facilitation, Problem Solving, Root Cause Analysis, Critical Thinking, Decision Making, Brainstorming, Strategic Thinking, Team Management, Creative Thinking, Personal Development, Emotional Intelligence, Stress Management, Conflict Management, Leadership, Self-Awareness, Resilience, Productivity, Mindfulness, Active Listening, Communication