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  • Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, General Sales Practices, Sales, Sales Process, Hospitality, Financial Acumen, Client Services, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

  • Dubai College of Tourism

    Skills you'll gain: Travel Arrangements, Client Services, Customer Inquiries, Booking (Sales), Proposal Development, Proposal Writing, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Order Processing, Strategic Sourcing, Request for Proposal, Product Knowledge, Cost Estimation, Workflow Management, Document Management

  • Skills you'll gain: Prompt Engineering, Agentic Workflows, AI Workflows, Generative AI Agents, Artificial Intelligence, Business Process Automation, Agentic systems, Workflow Management, Automation, Process Flow Diagrams, AI Integrations, Decision Making, Customer Service

  • Status: Hot New Release

    Skills you'll gain: Retrieval-Augmented Generation, Responsible AI, Containerization, AI Orchestration, Scalability, Docker (Software), Agentic Workflows, Application Deployment, AI Workflows, Generative AI Agents, Prompt Patterns, LangChain, Microsoft Azure, Microservices, Artificial Intelligence, Prompt Engineering, Distributed Computing, Serverless Computing, Reinforcement Learning, Natural Language Processing

  • Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Stakeholder Management, Revenue Cycle Management, Hotels and Accommodations, Hotel Operations, Marketing Channel

  • Skills you'll gain: Agentic Workflows, AI Orchestration, Generative AI Agents, AI Workflows, LLM Application, Agentic systems, Tool Calling, Context Management, AI Integrations, Gemini, Data Persistence, Memory Management, Development Environment, Large Language Modeling, Software Architecture

What brings you to Coursera today?

  • Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Sales Process, General Sales Practices, Market Opportunities, Client Services

  • Skills you'll gain: Ansible, Devops Tools, Containerization, Docker (Software), Artifactory, Kubernetes, Prometheus (Software), Apache Maven, GitHub, SonarQube, CI/CD, DevOps, Continuous Integration, Version Control, Application Deployment, Build Tools, Continuous Deployment, Grafana, Continuous Delivery, Configuration Management

  • Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

  • Skills you'll gain: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Climate Change Programs, Cultural Responsiveness, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Sustainable Systems, Environmental Issue, Hotel Operations, Food Services, Culture

  • Skills you'll gain: Intercultural Competence, Professional Development, Interpersonal Communications, Social Skills, Teamwork, Hospitality, Hospitality Management, Interviewing Skills, Collaboration, Professionalism, Personal Attributes, Professional Networking, Writing, Planning, Personal Development, Adaptability, Goal Setting, Branding

  • Skills you'll gain: Video Editing, Video Production, Videography, Photo/Video Production and Technology, Cinematography, Photography, Storytelling, Peer Review, Visual Storytelling, Post-Production