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  • Status: Bestseller

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Payroll Tax, Payroll, Payroll Systems, Payroll Processing, Payroll Administration, Payroll Reporting, Tax Compliance, Tax Management, Labor Compliance, Tax Returns, Tax Preparation, Compensation Management, Non-Profit Accounting, Data Entry, Income Tax, Workforce Management, Customer Service, Benefits Administration, Labor Law, Data Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: Free Trial

    Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Cloud Management, Data Storage, Security Management, Cloud Security, Technical Support and Services

  • Status: New
    Status: Free Trial

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Customer Analysis, Customer Relationship Building, Dashboard Creation, Relationship Management, AI Personalization, Customer experience improvement, Customer Communications Management, Customer Service, Solution Design

  • Status: Free Trial

    Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Land Management, Building Design, Sustainable Design, Sustainable Technologies, Economic Development, Construction, Environmental Issue, Climate Change Mitigation, Environmental Policy, Policy Development, Health Equity, Policy Analysis, Case Studies

  • Status: Free Trial

    Skills you'll gain: Land Development, Building Information Modeling, Civil Engineering, Building Design, Building Services Engineering, Facility Management, Landscape Architecture, Architectural Design, Security Strategy, Energy and Utilities, Public Works, Transportation Operations, Sustainable Engineering, Safety and Security, Sustainable Design, Traffic Flow Optimization, Demand Planning, Capacity Management

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Architectural Drawing, AutoCAD, Architectural Design, Building Design, Architecture and Construction, Technical Drawing, Engineering Drawings, Civil and Architectural Engineering, Drafting and Engineering Design, Computer-Aided Design, Engineering Plans And Specifications, Sustainable Architecture, Autodesk, AutoCAD Civil 3D, Architectural Engineering, Structural Engineering, Land Development, Functional Design, Layout Design, 3D Modeling

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

  • Status: New
    Status: Free Trial

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

  • Status: Free Trial

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Reporting, Payroll Tax, Labor Compliance, Compensation Management, Labor Law, Benefits Administration, Compensation and Benefits, Payment Systems, Employee Onboarding, Benefits Enrollment Processes, Income Tax, Tax Compliance, Problem Solving, Critical Thinking

  • Status: Free Trial

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Compensation Management, Customer Service, Employee Engagement, Communication Strategies

  • Status: New
    Status: Preview

    Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication