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  • Status: New

    Skills you'll gain: Service Management, Service Improvement, Managed Services, Quality Improvement, Service Design, Service Level, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Systems Integration, Operations, Account Management, Inbound Calls, Virtual Environment, Employee Training

  • Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

  • Status: New
    Status: Free Trial

    Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Engineering Drawings, Commercial Construction, Building Design, Architectural Design

  • Status: Preview

    Dubai College of Tourism

    Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Operational Efficiency

  • Status: Preview

    Skills you'll gain: Revenue Management, Hotels and Accommodations, Hotel Operations, Guest Relations, Hospitality Management, Inventory Control, Inventory Management System, Property Management Systems

  • Status: New
    Status: Free Trial

    Skills you'll gain: Peripheral Devices, Computer Displays, Remote Access Systems, Display Devices, Desktop Support, Operating System Administration, Microsoft Windows, Hardware Troubleshooting, Software Installation, USB, Computer Hardware, Technical Support and Services, System Configuration, Technical Support, Help Desk Support, Networking Hardware, Operating Systems, Technical Services, Data Storage

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Malware Protection, Software Installation, Mobile Security, Microsoft Windows, Threat Detection, Operating System Administration, Peripheral Devices, Disaster Recovery, Data Storage, System Configuration, Data Storage Technologies, USB, Data Maintenance, File Systems, Collaborative Software, Operating Systems, Microsoft Teams, Hardware Troubleshooting, Windows Servers, Cloud Storage

  • Status: Free Trial

    Skills you'll gain: Red Hat Enterprise Linux, Command-Line Interface, Linux Administration, Linux Commands, User Accounts, User Provisioning, Linux, Operating System Administration, Enterprise Application Management, Software Installation, System Configuration, Systems Administration, Security Controls, Control Panels, File Management, System Monitoring, User Interface (UI)

  • Status: Free Trial

    Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, UI Components, Code Reusability, Maintainability, Application Design, Property Management Systems, Application Development, Program Development, Microsoft Windows, Object Oriented Programming (OOP), Python Programming

  • Status: Free Trial

    Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization

  • Status: Free Trial

    Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Selling Techniques, Data Centers, General Sales Practices, Customer Relationship Building, Customer Insights, Consultative Selling, Sales Development, Sales, Sales Training, Customer Analysis, Technical Sales, Prospecting and Qualification, Outside Sales, Sales Strategy, Inside Sales, Technical Communication, Communication

  • Status: Free Trial

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage