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  • Status: Free Trial

    Skills you'll gain: Database Application, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Databases, Relational Databases, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts

  • Status: New
    Status: Free Trial

    Universidad Nacional de Colombia

    Skills you'll gain: Analytical Skills, Care Coordination, Communication Strategies, Health Care, Needs Assessment, Recognizing Others, Patient Observation, Health Assessment, Organizational Skills, Empathy & Emotional Intelligence

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

  • Status: New
    Status: Free Trial

    Skills you'll gain: Patient Communication, Patient Education and Support, Constructive Feedback, Resilience, Emotional Intelligence, Compassion, Patient Education And Counseling, Patient-centered Care, Empathy, Employee Engagement, Telehealth, Interpersonal Communications, Self-Awareness, Active Listening, Communication, Data Analysis, Cultural Sensitivity, Quality Improvement, Leadership and Management, Continuous Improvement Process

  • Status: Free Trial

    Skills you'll gain: Patient Registration, Medical Records, Medical Billing and Coding, Medical Office Procedures, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Communication, Health Information Management, Revenue Cycle Management, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Care Coordination, Data Entry, Scheduling, Inventory Management System, Medical Terminology, Regulatory Compliance, Key Performance Indicators (KPIs), Quality Assurance

  • Status: Free Trial

    University of Colorado System

    Skills you'll gain: Postpartum Care, Infant Care, Respiratory Care, Patient Evaluation, Preventative Care, Child Health, Maternal Health, Pulmonology, Health Assessment, Respiration, Vital Signs, Pediatric Nursing, Clinical Assessment, Family Support, Cardiology, Nursing Care, Pediatrics, Patient Observation, Child Development, Diagnostic Tests

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: New
    Status: Preview

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Status: New
    Status: Free Trial

    Universidad Nacional de Colombia

    Skills you'll gain: Healthcare Ethics, Caregiving, Home Health Care, Patient Education and Support, Family Support, Patient-centered Care, Health Care, Chronic Diseases, Preventative Care, Patient Observation, Patient Communication, Recognizing Others, Stress Management, Case Studies, Health Assessment, Emotional Intelligence, Needs Assessment, Problem Solving, Critical Thinking and Problem Solving, Psychosocial Assessments

  • Status: Free Trial

    Skills you'll gain: Phlebotomy, Blood Collection, Sterilization, Urinalysis, Patient Communication, Medical Terminology, Patient-centered Care, Nutrition Education, Infection Control, Asepsis, Nutrition and Diet, Pathology, Basic Patient Care, Patient Education And Counseling, Vital Signs, Geriatrics, Laboratory Testing, Venipuncture, Direct Patient Care, Hand Hygiene

  • Status: New
    Status: Free Trial

    Skills you'll gain: Overcoming Objections, Negotiation, Root Cause Analysis, Problem Solving, Client Services, Decision Making, Active Listening

  • Status: Free Trial

    Skills you'll gain: Dental Care, Oral and Dental Care, Dentistry, Patient Evaluation, Dental Procedures, Oral Health, Periodontology, Dental Informatics, Oral Cancer Screening, Cardiology, Developmental Disabilities, Disabilities, Pain Management, General Medicine, Biomedical Technology, Biomedical Engineering, Endocrinology, Medical History Documentation, Oncology, Anatomy