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  • Status: New
    Status: Free Trial

    Corporate Finance Institute

    Skills you'll gain: Commercial Lending, Lending and Underwriting, Lease Contracts, Financial Modeling, Real Estate Transactions, Loans, Credit Risk, Risk Mitigation, Environmental Regulations, Due Diligence, Regulatory Compliance, Cash Flow Forecasting, Loan Documentation, Property and Real Estate, Environmental Laws, Real Estate, Feasibility Studies, Cash Flows, Project Finance, Business Valuation

  • Status: New
    Status: Free Trial
  • Status: New
    Status: Free Trial

    Skills you'll gain: Commercial Real Estate, Due Diligence, Property and Real Estate, Real Estate, Credit Risk, Commercial Lending, Business Valuation, Lending and Underwriting, Analysis, Risking, Financial Analysis, Real Estate Transactions

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: Free Trial

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions

  • Status: Free Trial

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

What brings you to Coursera today?

  • Status: Preview

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

  • Status: Preview

    Skills you'll gain: Property Management Systems, Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Asset Management, Operational Performance Management, Operational Efficiency, Innovation, Technology Strategies

  • Status: New
    Status: Free Trial

    Skills you'll gain: Medical Terminology, Healthcare Ethics, Basic Patient Care, Conflict Management, Anatomy, Pathology, Direct Patient Care, Occupational Safety and Health Administration (OSHA), Cultural Responsiveness, Patient-centered Care, Personal protective equipment, Patient Communication, Vital Signs, Hand Hygiene, Patient Safety, Personal Care, Patient Positioning, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Pain Management, Infection Control

  • Status: New
    Status: Preview

    Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations

  • Status: Free Trial

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management