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  • Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

  • Status: Job Skills

    Skills you'll gain: Computer Hardware, Data Storage Technologies, Data Storage, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Data Management, Data Maintenance, System Configuration, Network Protocols, IT Infrastructure, Microsoft Teams, Cloud Computing, Firewall, Patch Management, Productivity Software, Security Controls, Multi-Factor Authentication, Technical Communication, Network Monitoring

  • Skills you'll gain: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)

  • Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

  • Skills you'll gain: Dashboard Creation, Security Controls, Technical Documentation, Collaboration, Dashboard, Collaborative Software, Report Writing, Sprint Retrospectives, Team Building, Multi-Factor Authentication, Document Management, Workflow Management, Performance Testing, Taking Meeting Minutes, Content Management, IT Automation, Cross-Functional Collaboration, Performance Stress Testing, System Configuration, Content Creation

What brings you to Coursera today?

  • Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

  • Skills you'll gain: Critical Thinking and Problem Solving, Prioritization, Team Collaboration, Teamwork, Active Listening, Security Awareness, De-escalation Techniques, Stress Management, Productivity, Empathy & Emotional Intelligence, Collaboration, Problem Solving, Professionalism, Emotional Intelligence, Personal Integrity, Workplace Bullying Intervention, Information Privacy, Accountability, Diversity Awareness, Diversity and Inclusion

  • AI Business School

    Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, AI literacy, AI Enablement, ChatGPT, Risk Analysis, LLM Application, Artificial Intelligence, Innovation, Productivity

  • Status: Top AI Program

    Skills you'll gain: Cloud Management, Digital Transformation, Data Governance, Cloud Services, Distributed Denial-Of-Service (DDoS) Attacks, Serverless Computing, Cloud Security, Artificial Intelligence and Machine Learning (AI/ML), Cloud Infrastructure, Google Cloud Platform, Real Time Data, Hybrid Cloud Computing, Business Transformation, Multi-Cloud, Data Management, Data Warehousing, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Computing, Cyber Governance

  • Skills you'll gain: Model Deployment, Model Training, Deep Learning, PyTorch (Machine Learning Library), Scalability, Docker (Software), MLOps (Machine Learning Operations), Application Deployment, Containerization, Model Evaluation, Artificial Neural Networks, Tensorflow, Model Optimization, Network Model, Network Architecture, Performance Testing

  • Skills you'll gain: Model Deployment, Extract, Transform, Load, Federated Learning, Model Optimization, Data Pipelines, Image Analysis, Data Import/Export, Tensorflow, Transfer Learning, Convolutional Neural Networks, iOS Development, Apple iOS, Android Development, Data Preprocessing, Model Training, Data Processing, Computer Vision, Fine-tuning, Javascript, Machine Learning