All Results

Harvard Business School Online
Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Team Management, Safety Culture, Team Building, Diversity Awareness, Teamwork, Team Performance Management, Organizational Leadership, Cross-Functional Team Leadership, Organizational Development, Team Oriented, Cross-Functional Collaboration, Team Leadership, Leadership, Business Leadership, Leadership and Management, Decision Making, Strategic Decision-Making

Creo Incubator
Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Teamwork, Stakeholder Analysis, Virtual Teams, Team Management, Social Skills, Stress Management, Team Building, Team Collaboration, Empathy & Emotional Intelligence, Collaboration, Team Leadership, Emotional Intelligence, Intercultural Competence, Crisis Management, Leadership, Leadership and Management, Business Leadership

Skills you'll gain: Team Performance Management, Team Management, Teamwork, Team Building, People Management, Behavior Management, Team Leadership, Management Training And Development, Team Motivation, Staff Management, Collaboration, Behavioral Management, Cooperation, Conflict Management, Culture, Influencing, Industrial and Organizational Psychology, Employee Performance Management, Interpersonal Communications, Human Learning

Harvard Business School Online
Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Teamwork, Team Building, Organizational Leadership, Team Motivation, Team Collaboration, Organizational Effectiveness, Conflict Management, Leadership, Leadership and Management, Collaboration, Safety Culture, Cooperation, Diversity and Inclusion, Employee Coaching, Drive Engagement

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

STARWEAVER
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)
What brings you to Coursera today?

Università Bocconi
Skills you'll gain: Food and Beverage, Food Services, Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Market Opportunities, Growth Strategies, Branding, Marketing

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Service Level, Team Performance Management, Service Management, Team Oriented, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Peer Review, Drive Engagement, Data Analysis, Business Communication

Arizona State University
Skills you'll gain: Meeting Facilitation, Decision Making, Conflict Management, Empathy, Team Collaboration, De-escalation Techniques, Emotional Intelligence, Active Listening, Constructive Feedback, Empathy & Emotional Intelligence, Teamwork, Team Building, Compassion, Strategic Decision-Making, Business Ethics, Growth Mindedness, Team Management, Accountability Frameworks, Discussion Facilitation, Communication

Skills you'll gain: Teamwork, Organizational Leadership, Team Leadership, Leadership Studies, Team Performance Management, Team Building, Team Management, Collaboration, Organizational Effectiveness, Cross-Functional Team Leadership, Negotiation, Industrial and Organizational Psychology, Interpersonal Communications, Business Communication, Conflict Management, Internal Communications, Communication, Behavior Management, Coordinating, Strategic Communication

Scrum Alliance
Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Product Development, Agile Software Development, Agile Project Management, Team Management, Team Oriented, Teamwork, Cross-Functional Team Leadership, Team Building, Team Performance Management, Cross-Functional Collaboration, Agile Methodology, Team Collaboration, Collaboration, Accountability, Accountability Frameworks

Northwestern University
Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Organizational Structure, People Development, Collaboration, Team Performance Management, Professional Development, Employee Coaching, Personal Development