Results for "Service Operations"

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Business Operations, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Salesforce, Dashboard, Sales, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Sales Support, Customer Relationship Management, Client Support, B2B Sales, Campaign Management, Data Visualization, Customer Support, Data Management, Customer and Client Support

University of Alaska Fairbanks
Skills you'll gain: Spatial Data Analysis, Geospatial Mapping, 3D Modeling, Real Time Data, Logistics, Human Factors, Object-Relational Mapping

Skills you'll gain: Incident Response, MITRE ATT&CK Framework, Cyber Operations, Computer Security Incident Management, Security Controls, Security Management, Cyber Governance, Cybersecurity, Intrusion Detection and Prevention, Risk Analysis, Cyber Threat Hunting, Identity and Access Management, Security Awareness, User Provisioning, Security Strategy, Enterprise Security, Cyber Security Policies, Risk Management, Network Security, Cryptography

Microsoft
Skills you'll gain: ServiceNow, Help Desk Support, Triage, IT Service Management, Service Management, Technical Support and Services, Technical Communication, Technical Documentation, Service Level, Health Informatics, Technical Support, Information Technology, Issue Tracking, Epic EMR, Microsoft Azure, User Provisioning, Authorization (Computing), Public Health

Skills you'll gain: Service Management, IT Service Management, Service Design, Product Lifecycle Management, Change Management, Risk Management
What brings you to Coursera today?

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, IT Management, Information Technology Architecture, Technical Management, Security Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Organizational Structure, IT Infrastructure, Information Management, Supplier Relationship Management, Process Optimization, User Feedback, Innovation, Process Improvement and Optimization

University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Operational Excellence, Process Improvement and Optimization, Process Analysis, Process Management, Process Optimization, Process Improvement, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Inventory Control, Process Flow Diagrams, Root Cause Analysis

Microsoft
Skills you'll gain: Microsoft Copilot, Responsible AI, Generative AI Agents, Microsoft Power Platform, AI literacy, Governance, Data Governance, Microsoft 365, Application Lifecycle Management, User Provisioning, Trend Analysis, Authentications

Board Infinity
Skills you'll gain: Model Deployment, AWS SageMaker, MLOps (Machine Learning Operations), Serverless Computing, Google Cloud Platform, Cloud Deployment, AI Integrations, Docker (Software), Cloud Platforms, Containerization, Amazon Web Services, Restful API, DevOps, CI/CD, Application Deployment, Microsoft Azure, Continuous Integration, AI Workflows, API Design, Continuous Deployment

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Information Technology Operations, Information Technology, Service Level, Operations Management, Incident Management, Governance, Technical Management, Asset Management, Operations, Automation

University of London
Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Strategic Planning