All Results

  • Skills you'll gain: Marketing Channel, Strategic Marketing, Cross-Channel Marketing, Marketing Strategies, Business Marketing, Direct Selling, Go To Market Strategy, Target Market, Marketing Effectiveness, Customer Analysis, Value Propositions, Wholesaling, Market Opportunities, Market Dynamics, Case Studies, E-Commerce, Revenue Management, Compensation Management, Strategic Partnership, New Business Development

  • Skills you'll gain: Travel Arrangements, Booking (Sales), Hospitality, Hospitality Services, Hospitality Management, Transportation Operations, Transportation Management, Global Positioning Systems, Operations, Healthcare Industry Knowledge, Strong Work Ethic

  • Skills you'll gain: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Environmental Issue, Hotel Operations, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Culture

  • Skills you'll gain: Photography, Photo Editing, Image Quality, Photo/Video Production and Technology, Visual Storytelling, Editing, Post-Production, Storytelling, Creativity, Content Creation, Experimentation

  • Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Sales Process, Sales Training, General Sales Practices, Market Opportunities, Client Services

  • Universitat Autònoma de Barcelona

    Skills you'll gain: Service Design, Hospitality Services, Hospitality, Hospitality Management, Customer Insights, Customer experience improvement, Personalized Service, Service Management, Service Improvement, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Corporate Sustainability, Consumer Behaviour, Sustainable Systems, Language Interpretation, Translation, and Studies, Sustainability Standards, Strategic Marketing, Marketing, Innovation

What brings you to Coursera today?

  • Skills you'll gain: Hospitality, Hospitality Services, Market Dynamics, Travel Arrangements, Sustainable Development, Sustainable Business, Hotels and Accommodations, Cultural Sensitivity, Social Studies, Culture, Hospitality and Food Services, Digital Transformation, Socioeconomics, Economic Development, Environment and Resource Management, Environmental Issue, Consumer Behaviour, Market Trend, Supply And Demand

  • Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, General Sales Practices, Sales, Financial Acumen, Client Services, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

  • Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Goodwill Industries International

    Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding

  • Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

  • Skills you'll gain: Trustworthiness, Emotional Intelligence, Professionalism, Client Services, Storytelling, Analytical Skills, Consultative Approaches, Communication, Ethical Standards And Conduct, Relationship Building, Communication Strategies, Verbal Communication Skills, Dealing With Ambiguity, Empathy, Self-Awareness, Growth Strategies