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  • Skills you'll gain: Active Listening, Adaptability, Empathy, Growth Mindedness, Stress Management, Self-Discipline, Non-Verbal Communication, Creativity, Persuasive Communication, Interpersonal Communications, Goal Setting, Deductive Reasoning, Emotional Intelligence, Rapport Building, Self-Awareness, Habit Formation, Logical Reasoning, Personal Development, Positivity, Professional Development

  • Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Empathy & Emotional Intelligence, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening

  • Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication

  • Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Relationship Building, Professional Development, Leadership Development, Constructive Feedback, Return On Investment, Leadership, Teamwork, Assertiveness

  • University of Pennsylvania

    Skills you'll gain: Resilience, Positivity, Optimism, Personal Attributes, Cognitive flexibility, Relationship Building, Self-Awareness, Adaptability, Stress Management, Mindfulness, Meditation & Breathwork, Communication

  • Skills you'll gain: Oral Expression, Public Speaking, Verbal Communication Skills, Self-Awareness, Communication, Empowerment, Communication Strategies, Composure

What brings you to Coursera today?

  • Skills you'll gain: Empowerment, Negotiation, Professional Networking, Relationship Building, Trustworthiness, Leadership, Business Leadership, Strategic Leadership, Influencing, Relationship Management, Verbal Communication Skills, Rapport Building, Communication, Stakeholder Communications, Business Communication, Professional Development, Communication Strategies, Business Relationship Management, Leadership and Management, Business Strategy

  • Harvard Business Review

    Skills you'll gain: Conflict Management, Stress Management, Employee Coaching, Composure, Team Management, Resilience, Tactfulness, Relationship Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, Communication, Communication Strategies, Active Listening, Mindfulness, Relationship Building, Adaptability, Habit Formation, Open Mindset

  • Skills you'll gain: Communication, Business Correspondence, Business Communication, Verbal Communication Skills, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Meeting Facilitation, Professionalism, Empathy & Emotional Intelligence, Non-Verbal Communication, Virtual Teams, Relationship Building, Business Writing, Collaboration, Active Listening, Concision, Writing, Presentations

  • Skills you'll gain: Executive Presence, Non-Verbal Communication, Verbal Communication Skills, Empathy, Active Listening, Rapport Building, Business Communication, Persuasive Communication, Teamwork, Influencing, Empowerment, Initiative and Leadership, Adaptability

  • Skills you'll gain: Scope Management, Project Scoping, Stakeholder Management, Project Management, Agile Project Management, Project Controls, Stakeholder Engagement, Expectation Management, Project Estimation, Stakeholder Communications, Conflict Management, Team Leadership, Resource Management, Verbal Communication Skills, Resource Allocation, Communication, Discussion Facilitation, Cost Estimation, Project Planning, Team Management

  • Skills you'll gain: UI/UX Research, User Research, Responsible AI, User Experience, Persona (User Experience), AI literacy, Human Computer Interaction, Data Ethics, Surveys, Artificial Intelligence, Trustworthiness, Decision Intelligence, Psychosocial Assessments, Generative AI, Psychological Evaluations, Data Collection, Decision Making