All Results

Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Resource Allocation, Resource Planning, Scheduling, Customer Relationship Management, Sales Process, Sales Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Marketing Automation, Prospecting and Qualification, Business Reporting

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Word, Microsoft 365, Microsoft Excel, Spreadsheet Software, Presentations, Collaborative Software, Microsoft Office, Excel Formulas, Productivity Software, Microsoft Windows, Editing, Document Management, Writing, Data Import/Export, Computer Literacy, Data Management, File Management

Knowledge Accelerators
Skills you'll gain: Responsible AI, Microsoft Copilot, Risking, Data Ethics, Microsoft 365, Generative AI Agents, LLM Application, Generative AI, AI Workflows, Governance, Agentic Workflows, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Productivity Software, Microsoft Office, Workflow Management, AI powered creativity, Collaborative Software, Data Management, AI Enablement, Strategic Communication, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Presentations, Generative AI, Data Security

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft Office, Data Visualization, Productivity Software, AI literacy, Microsoft Excel, Artificial Intelligence, Technical Communication, Generative AI, Microsoft Word, Microsoft PowerPoint, Generative AI Agents, Productivity, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Data Management, Communication
What brings you to Coursera today?

Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing

Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Information Management, Customer Relationship Management, Administration, Dashboard, Business Reporting, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Data Modeling, Workflow Management, Data Import/Export, Client Support, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Process Development

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Value Propositions, Strategic Planning, Portfolio Management

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Proofreading, Business Writing, Document Management, Productivity Software, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Editing, Report Writing, Business Communication, Collaborative Software, Collaboration, Web Content Accessibility Guidelines, Productivity

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Prompt Engineering Tools, Risking, Data Ethics, Workflow Management, Team Performance Management, Generative AI Agents, Agentic Workflows, AI powered creativity, Content Development and Management, Goal Setting, Document Management, Generative AI, Microsoft Excel, Productivity, Microsoft PowerPoint, Business Communication

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, User Provisioning, Application Deployment, User Accounts, Data Import/Export, Customer Relationship Management, Data Validation, Business Process Automation, Data Integrity, Cloud Computing Architecture, Workflow Management, Business Reporting, Data Migration, Data Management, Object-Relational Mapping, Automation, Role-Based Access Control (RBAC), Identity and Access Management