All Results

  • Status: Free Trial

    Skills you'll gain: Layout Design, Autodesk, Technical Documentation, Design Software, Technical Design, Functional Design, Design, Human Factors, Design Elements And Principles, Design Strategies, Conceptual Design

  • Status: New
    Status: Preview

    Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure

  • Status: Free Trial

    Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning

  • Status: Preview

    Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Verbal Communication Skills, Operational Excellence, Talent Management, Sustainability Standards, Sustainable Business, Target Market, Consumer Behaviour, Experience Design

  • Status: Free Trial

    Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

  • Status: Preview

    Skills you'll gain: Compliance Training, Food Safety and Sanitation, Law, Regulation, and Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management

What brings you to Coursera today?

  • Status: Free Trial

    Johns Hopkins University

    Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Bootstrap (Front-End Framework), Web Design and Development, Web Development, Web Applications, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Requirements Elicitation, Client Services, Javascript

  • Status: Free Trial

    Skills you'll gain: Vendor Management, Hospitality Services, Hospitality, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Business Process, Business Process Management, Hotel Operations, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Communication Strategies

  • Status: New
    Status: Preview

    Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

  • Status: New
    Status: Preview

    Skills you'll gain: Intercultural Competence, Active Listening, Cultural Sensitivity, Cultural Responsiveness, Cultural Diversity, Workplace inclusivity, Diversity Awareness, Diversity and Inclusion, Empathy, Culture, Communication Strategies, Hospitality, People Development, Guest Relations, Communication, Conflict Management, Digital Communications

  • Status: New
    Status: Preview

    Dubai College of Tourism

    Skills you'll gain: Upselling, Guest Relations, Closing (Sales), Cross Selling, Selling Techniques, Consultative Selling, General Sales Practices, Personalized Service, Hospitality Services, Customer experience improvement, Cultural Sensitivity, Customer Relationship Building, Hospitality, Needs Assessment, Communication Strategies, Business Ethics

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership