Develop key power skills to boost your work life. Master powerful people and soft skills for achieving professional success.

4.6

stars

128 ratings

Skills Network

4,730 already enrolled

Offered By

People and Soft Skills for Professional and Personal Success SpecializationIBM Skills Network

What you will learn

Create and deliver presentations that will leave a lasting impact on your audience
Communicate with your peers in a way that builds your personal reputation and increases your eminence
Demonstrate active listening skills and questioning styles to explore issues, enhance understanding, and resolve problems
Complete work in an agile and effective manner that will ensure satisfaction and contribute to your career growth

Skills you will gain

About this Specialization

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Knowledge of soft skills or people Skills are increasingly coming into focus and being recognized as critical for success - hence at IBM we call them "Success Skills", and categorize them as "Hot Skills". A research by Harvard University, Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well developed soft skills and people skills,and only 15% of job success comes from Technical skills and knowledge (hard skills). This specialization is aimed at helping you develop these powerful people and soft skills and behaviors that include: creating & delivering impactful presentations; working professionally to deliver quality work & experiences; collaborating effectively with teams; communicating productively and efficiently; dealing with challenges, solving problems & implementing solutions. The program is made up of 5 short courses that you can take in any order, followed by a final assessment course. Upon completing this specialization, you will have developed knowledge and demonstrated an understanding of these essential skills. This specialization can be taken by anyone no matter your age or work experience. And is especially beneficial for those entering the workforce or in early stages of their careers. There are no course pre-requisites and this course can be completed either using the Coursera mobile app or a web browser on a laptop/desktop/tablet/mobile device.

Applied Learning Project

The courses in this specialization include many examples and real life inspired scenarios for you to develop critical people and soft skills. The final assessment is also made up of mini-case studies. This case study approach will not only help you you learn how to apply these fundamental skills, their mastery will enable you to gain an edge in your careers by having a better understanding of the skills you need to get ahead in your professional and personal life.

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approximately 2 months to complete

Suggested pace of 2 hours/week

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approximately 2 months to complete

Suggested pace of 2 hours/week

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

How the Specialization Works

Take Courses

A Coursera Specialization is a series of courses that helps you master a skill. To begin, enroll in the Specialization directly, or review its courses and choose the one you'd like to start with. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. It’s okay to complete just one course — you can pause your learning or end your subscription at any time. Visit your learner dashboard to track your course enrollments and your progress.

Hands-on Project

Every Specialization includes a hands-on project. You'll need to successfully finish the project(s) to complete the Specialization and earn your certificate. If the Specialization includes a separate course for the hands-on project, you'll need to finish each of the other courses before you can start it.

Earn a Certificate

When you finish every course and complete the hands-on project, you'll earn a Certificate that you can share with prospective employers and your professional network.

There are 6 Courses in this Specialization

Course1

Course 1

Collaborate Effectively for Professional Success

4.5

stars

85 ratings

Collaboration is not just the act of working together. It goes beyond that. Through collaboration, you can accomplish much more than what you would if you worked alone. Having the skills to communicate with the people you are working with and being able to work as a team towards your goal are just some of the skills you will learn in this course to help you collaborate effectively in the workplace.

In today's day and age, collaborating as a group does not just mean being able to see and communicate with each other in person, collaborations are done virtually all the time. This short course will teach you about some of the obstacles you may face while virtually collaborating with people and how to overcome these barriers with teamwork. In order to collaborate successfully, you have to be able to recognize and apply different methods of communication. Collaborating involves working with other people, and when working with others you need to be able to understand their behaviors and how to effectively work together as a team in order to reach your goal. This short course will help you develop the foundational soft skills to enhance the way you collaborate with your team, others in your company, business partners, and clients. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

Course2

Course 2

Present with Purpose: Create/Deliver Effective Presentations

4.7

stars

35 ratings

Knowing how to create a presentation is a powerful tool when it comes to communication. Presentations are a key part of every office or business related job and you need to have the skills to deliver a presentation that leaves an impact on viewers.

This short course is designed to equip you with those exact skills that you will need in order to be successful in this field. Throughout this course you will learn how to create and deliver a presentation that will leave your audience well informed and impressed. Delivering a quality presentation is not just about reading off a slide, but also it is about body language, confidence and being ready to answer questions that your audience may throw at you. By the end of this course, not only will you be able to create a skillful presentation, you will gain the confidence you need to deliver it with poise and leave an impressionable impact on your audience. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

Course3

Course 3

Delivering Quality Work with Agility

4.7

stars

21 ratings

When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients.

In order to deliver good quality work you need to know how to do efficiently do research and how to deliver it. This short course will teach you exactly that, and even more skills that are essential to being able to deliver quality work. The course is designed to teach you how to do this using a five-step process. The skills that this course teaches are fundamental skills that you will need in order to be successful in your professional life. The content you learn in this course will be applicable to your everyday work-life and will be a stepping stone in your path to success. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

Course4

Course 4

Solving Problems with Creative and Critical Thinking

4.6

stars

61 ratings

In order to find a solution, one needs to be able to analyze a problem. This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking.

Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem. By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method. You will learn the process you must go through in order to find the problem, which leads to finding a solution. You will gain the necessary skills needed for critical and creative thinking which will be the foundation for successfully solving problems. This course provides fundamental skills that you will need to use in your day to day work. The course is suitable for anyone – students, career starters, experienced professionals and managers - wanting to develop problem solving skills regardless of your background. By taking this course you will be gaining some of the essential skills you need in order to be successful in your professional life. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

Instructor

Skills Network

78,880 Learners

25 Courses

Offered by

IBM Skills Network

IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world.

Frequently Asked Questions

What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Can I just enroll in a single course?
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Can I take the course for free?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
Is this course really 100% online? Do I need to attend any classes in person?
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
How long does it take to complete the Specialization?
The specialization consists of 6 courses, each requiring 2-3 hours of effort to complete. If spending 3-4 hours per week, the entire specialization can be completed with 1-2 months.
What background knowledge is necessary?
No prior background is necessary. This specialization is suitable for anyone and is especially beneficial for those starting their careers.
Do I need to take the courses in a specific order?
The first 5 courses can be taken in any order. However the final assessment course should only be taken once you have completed all the other courses.
Will I earn university credit for completing the Specialization?
No university or college credit is availabe as this time.
What will I be able to do upon completing the Specialization?
Upon successfully completing all courses in this specialization you will be able to:
Identify different communication styles.
Determine how your communication style may be perceived by others and adapt as needed.
Demonstrate active listening skills and questioning styles to explore issues and enhance understanding.
Assert your views with increased confidence.
Determine ways to build and maintain trust to increase your influence.•Identify ways to build your personal reputation and eminence.
Provide and receive feedback effectively.
Identify conflict response styles.
Recognize when and how touse the conflict resolution process.

More questions? Visit the Learner Help Center.

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People and Soft Skills for Professional and Personal Success Specialization

What you will learn

Skills you will gain

About this Specialization

Applied Learning Project