Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: Hardware Design, Electronics Engineering, Design Reviews, Computer-Aided Design, Electronic Components, Technical Design
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Kaizen Methodology, Operational Excellence, Continuous Improvement Process, Process Improvement, Six Sigma Methodology
Beginner · Course · 1 - 4 Weeks

Cleveland Clinic
Skills you'll gain: Machine Learning Methods, Machine Learning, Machine Learning Algorithms, Healthcare Industry Knowledge, Health Informatics, Applied Machine Learning, Clinical Informatics, Health Care, Supervised Learning, Clinical Experience, Emerging Technologies, Artificial Intelligence, Reinforcement Learning, Data-Driven Decision-Making, Data Science
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: No-Code Development, Workflow Management, Business Process Modeling, Process Mapping, Business Process, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Browser Compatibility, Web Applications, Node.JS, Javascript, Network Troubleshooting, Web Services, Front-End Web Development, Debugging, Real Time Data, Web Servers, Application Programming Interface (API), Telecommunications, Servers, Network Protocols
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Object Oriented Programming (OOP), Data Structures, File I/O, Debugging, Data Processing, Application Development, File Management, File Systems, Programming Principles, Computer Programming, Python Programming, Scripting, Scripting Languages, Operating Systems, Software Development, Virtual Machines, Cross Platform Development
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AutoCAD, Architectural Drawing, 3D Modeling, Computer-Aided Design, Drafting and Engineering Design, Architectural Design, Building Design, As-Built Drawings
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Google Gemini, Generative AI, Content Strategy, Content Marketing, AI Workflows, ChatGPT, Google Analytics, AI Product Strategy, Responsible AI, Content Creation, Metadata Management, Customer Insights, Market Intelligence, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Logistic Regression, SAS (Software), Predictive Analytics, Advanced Analytics, Model Evaluation, Data Analysis, Statistical Analysis, Regression Analysis, Statistical Modeling, Exploratory Data Analysis, Correlation Analysis, Statistical Methods, Small Data, Statistical Hypothesis Testing, Probability & Statistics, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sampling (Statistics), Logistic Regression, SAS (Software), Predictive Analytics, Automation, Data Integration, Advanced Analytics, Debugging, Statistical Programming, SQL, Statistical Methods, Report Writing, Data Manipulation, Model Evaluation, Data Analysis, Statistical Reporting, Data Access, Microsoft Excel, Analysis, Finance
Beginner · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Business Intelligence, Data Visualization, Business Reporting, Business Analytics, Data Analysis, Data Synthesis, Excel Formulas, Data Manipulation, Collaborative Software, Trend Analysis, Data Management, Data Quality
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Software Configuration Management, Embedded Software, Embedded Systems, Git (Version Control System), Version Control, Build Tools, Software Development Tools, C (Programming Language), Development Environment, Software Technical Review, Software Design, Hardware Architecture, Computer Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks