Skills you'll gain: Prompt Engineering, Data Ethics, Data Storytelling, Microsoft Excel, Microsoft Copilot, Data Visualization, Data Analysis, Interactive Data Visualization, Data Presentation, Excel Formulas, AI Orchestration, AI Workflows, Workflow Management, Microsoft Office, Artificial Intelligence, Predictive Analytics, Data Manipulation, Data Management, Business, Generative AI

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment

Skills you'll gain: Google Gemini, Agentic Workflows, AI Workflows, AI Enablement, Journey Mapping, Business Process Automation, Generative AI Agents, AI Product Strategy, Strategic Prioritization, Prioritization, Vibe coding, Value Engineering, Agentic systems, Gemini, Business Process Reengineering, Retail Store Operations, No-Code Development, Retail Sales, Prototyping, Customer experience improvement

Skills you'll gain: Identity and Access Management, Database Design, SQL, Data Import/Export, Query Languages, Google Cloud Platform, Role-Based Access Control (RBAC), Database Management, Database Architecture and Administration, Data Sharing, Data Migration, Data Warehousing, Data Architecture, Data Management

Skills you'll gain: Project Estimation, Estimation, Cost Estimation, Functional Requirement, Software Development Methodologies, Requirements Analysis, Functional Specification, Systems Analysis, Software Development Life Cycle, Project Planning, Software Development, Transaction Processing

Skills you'll gain: Responsible AI, Risk Analysis, Risk Mitigation, Decision Intelligence, Generative AI, Risk Management, Data-Driven Decision-Making, AI literacy, Strategic Decision-Making, Scenario Testing, Root Cause Analysis, Data Analysis, Business Analysis, Prompt Engineering, Predictive Analytics, Business Intelligence, Problem Solving, Data Visualization, Machine Learning, Process Improvement

Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure

Skills you'll gain: Matplotlib, Pandas (Python Package), Plot (Graphics), Data Visualization, Seaborn, Data Manipulation, Data Visualization Software, Pseudocode, Problem Solving, Data Analysis, Programming Principles, Data Processing, AI literacy, Dashboard, Python Programming, Data Science, Computer Programming, Generative AI

Skills you'll gain: A/B Testing, Key Performance Indicators (KPIs), Data-Driven Marketing, Dashboard Creation, Email Marketing, Business Metrics, Performance Metric, Performance Measurement, Dashboard, Performance Reporting, Marketing Analytics, Business Reporting, Report Writing, Content Performance Analysis, Web Analytics, Campaign Management, Google Sheets, Microsoft Excel, Data Visualization, Stakeholder Analysis

Skills you'll gain: Excel Formulas, Microsoft Excel, Dashboard, Pivot Tables And Charts, Spreadsheet Software, Microsoft 365, ChatGPT, Data Analysis, Microsoft Office, Data Visualization, Document Management, Project Management Software, Collaborative Software, Data Manipulation, Data Cleansing, Text Mining, Project Management, Data Entry, Generative AI, Data-Driven Decision-Making

Skills you'll gain: Google Cloud Platform, AI Workflows, Virtual Networking, Identity and Access Management, Cloud Infrastructure, Network Architecture, Generative AI, Data Migration, General Networking, Network Performance Management, Network Infrastructure, Network Planning And Design, Token Optimization, Network Security, Data Pipelines, Model Training, Network Protocols

Skills you'll gain: Working Capital, Capital Budgeting, Financial Analysis, Corporate Finance, Environmental Social And Corporate Governance (ESG), Cash Management, Business Modeling, Financial Management, Cash Flows, Governance, Business Valuation, Organizational Structure, Corporate Sustainability, Business Strategies, Capital Markets, Accounts Payable, Stakeholder Analysis, Stakeholder Management