Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Workday
Skills you'll gain: Workday (Software), No-Code Development, Branding
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Innovation, Design Thinking, Brainstorming, Creativity, Customer experience improvement, New Product Development, Product Development, Service Design, Strategic Planning, Brand Management, Sustainable Business, Process Improvement, Business Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Applicant Tracking Systems, Professional Development, Graphic Design, Keyword Research, Personal Development, Detail Oriented
Beginner · Guided Project · Less Than 2 Hours

Georgia Institute of Technology
Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary
Mixed · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: E-Commerce, Branding, Entrepreneurship, Sales, Social Media, Business Development, Social Media Marketing, Payment Systems, Web Design and Development, Logistics, User Experience, Market Trend
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Data Transformation, Extract, Transform, Load, Data Manipulation, SQL, Integrated Development Environments, Data Processing, Databases, Application Programming Interface (API), Code Review, Data Pipelines, Data Integration, Python Programming, Unit Testing, Style Guides
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: User Story, Human Computer Interaction, Software Development Life Cycle, Functional Requirement, Unified Modeling Language, Requirements Analysis, Prototyping, Usability, User Experience, User Interface (UI) Design, User Requirements Documents, Interaction Design, Persona (User Experience), User Centered Design, Human Factors, System Requirements, Software Design, User Research, Software Engineering, Systems Development
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Meeting Facilitation, Business Communication, Business Correspondence, Business Leadership, Employee Coaching, Telephone Skills, English Language, Active Listening, Leadership, Leadership and Management, Communication, Verbal Communication Skills, Recruitment, Writing, Communication Strategies, Team Building
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Productivity, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Leadership Development, Business Communication, Cognitive flexibility, Diversity Awareness, Professional Development, Writing, Diversity and Inclusion, Workplace inclusivity, Lifelong Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extract, Transform, Load, Apache Kafka, Apache Airflow, Data Pipelines, Data Warehousing, Data Transformation, Data Integration, Data Migration, Data Processing, Web Scraping, Shell Script, Data Mart, Big Data, Performance Tuning
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Flutter (Software), Mobile Development, React Native, Apple iOS, iOS Development, Application Development, User Story, Android Development, User Interface (UI), Cross Platform Development, Application Programming Interface (API), Software Development Tools, User Interface and User Experience (UI/UX) Design, Development Environment, UI Components, Application Deployment, Figma (Design Software), Databases, User Interface (UI) Design, Product Support
Beginner · Specialization · 3 - 6 Months