Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Threat Modeling, Penetration Testing, Threat Detection, MITRE ATT&CK Framework, Cryptography, Security Testing, Application Security, Encryption, Cybersecurity, Vulnerability Scanning, AI Security, Vulnerability Assessments, Exploitation techniques, Test Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Supervised Learning, Regression Analysis, Applied Machine Learning, Predictive Modeling, Machine Learning, Logistic Regression, Scikit Learn (Machine Learning Library), Model Evaluation, Feature Engineering, Statistical Analysis, Classification Algorithms, Pandas (Python Package)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Cloud Development, Image Analysis, Anomaly Detection, Prompt Engineering, Microsoft Copilot, Microsoft Azure, Cloud Storage, Data Storage, Cloud Applications, Text Mining, Microsoft Development Tools, Unsupervised Learning, Cloud Deployment, Data Storage Technologies, Natural Language Processing, Continuous Deployment, Computer Vision, Cloud Computing, Machine Learning
Intermediate · Specialization · 3 - 6 Months

National Taiwan University
Skills you'll gain: Language Learning, Vocabulary, Grammar, Language Competency, Oral Comprehension
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: CI/CD, Cascading Style Sheets (CSS), GitHub, C# (Programming Language), HTML and CSS, Azure DevOps, Load Balancing, Continuous Integration, Git (Version Control System), Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Full-Stack Web Development, Web Development, SQL, Microsoft Copilot, .NET Framework, Graph Theory
Beginner · Professional Certificate · 3 - 6 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Sampling (Statistics), Machine Learning Algorithms, Simulations, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Probability Distribution
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Planning, Marketing, Marketing Management, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Product Marketing, Go To Market Strategy, Marketing Analytics, Value Propositions, Market Analysis, Target Market, Customer Insights
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Database Management Systems, SQL, Database Design, Databases, Database Administration, MySQL, NoSQL, Query Languages
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Power BI, Microsoft Excel, Data Presentation, Data Sharing, Data Integration
Intermediate · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Event Marketing, Marketing, Social Media, Media Relations, Marketing Strategies, Loyalty Programs, Brand Management, Event Planning, Public Relations, Revenue Management, Strategic Partnership, Target Audience, Crisis Management
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: FinTech, Emerging Technologies, Market Analysis, Fraud detection, Real Estate, Real Time Data, Insurance, Property and Real Estate, Artificial Intelligence, Market Trend, Machine Learning, Commercial Real Estate, Financial Sales, Case Studies, Customer experience improvement, Automation
Mixed · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks