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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    W

    Workday

    Workday Basics Series

    Skills you'll gain: Workday (Software), No-Code Development, Branding

    4.8
    Rating, 4.8 out of 5 stars
    ·
    340 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Innovar

    Skills you'll gain: Innovation, Design Thinking, Brainstorming, Creativity, Customer experience improvement, New Product Development, Product Development, Service Design, Strategic Planning, Brand Management, Sustainable Business, Process Improvement, Business Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    805 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Build a Professional Resume using Canva

    Skills you'll gain: Applicant Tracking Systems, Professional Development, Graphic Design, Keyword Research, Personal Development, Detail Oriented

    4.5
    Rating, 4.5 out of 5 stars
    ·
    903 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Georgia Institute of Technology

    Build Your Professional ePortfolio in English

    Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    E-commerce Academy

    Skills you'll gain: E-Commerce, Branding, Entrepreneurship, Sales, Social Media, Business Development, Social Media Marketing, Payment Systems, Web Design and Development, Logistics, User Experience, Market Trend

    4.7
    Rating, 4.7 out of 5 stars
    ·
    163 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Python Project for Data Engineering

    Skills you'll gain: Web Scraping, Data Transformation, Extract, Transform, Load, Data Manipulation, SQL, Integrated Development Environments, Data Processing, Databases, Application Programming Interface (API), Code Review, Data Pipelines, Data Integration, Python Programming, Unit Testing, Style Guides

    4.6
    Rating, 4.6 out of 5 stars
    ·
    814 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pontificia Universidad Católica del Perú

    Fundamentos de UX y de los requisitos de software

    Skills you'll gain: User Story, Human Computer Interaction, Software Development Life Cycle, Functional Requirement, Unified Modeling Language, Requirements Analysis, Prototyping, Usability, User Experience, User Interface (UI) Design, User Requirements Documents, Interaction Design, Persona (User Experience), User Centered Design, Human Factors, System Requirements, Software Design, User Research, Software Engineering, Systems Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    137 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Inglés Empresarial: Gestión y Liderazgo

    Skills you'll gain: Meeting Facilitation, Business Communication, Business Correspondence, Business Leadership, Employee Coaching, Telephone Skills, English Language, Active Listening, Leadership, Leadership and Management, Communication, Verbal Communication Skills, Recruitment, Writing, Communication Strategies, Team Building

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Adapting: Career Development

    Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Productivity, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Leadership Development, Business Communication, Cognitive flexibility, Diversity Awareness, Professional Development, Writing, Diversity and Inclusion, Workplace inclusivity, Lifelong Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    ETL and Data Pipelines with Shell, Airflow and Kafka

    Skills you'll gain: Extract, Transform, Load, Apache Kafka, Apache Airflow, Data Pipelines, Data Warehousing, Data Transformation, Data Integration, Data Migration, Data Processing, Web Scraping, Shell Script, Data Mart, Big Data, Performance Tuning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    438 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Administración de las Tecnologías de la Información

    Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    432 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Mobile Apps with Flutter

    Skills you'll gain: Flutter (Software), Mobile Development, React Native, Apple iOS, iOS Development, Application Development, User Story, Android Development, User Interface (UI), Cross Platform Development, Application Programming Interface (API), Software Development Tools, User Interface and User Experience (UI/UX) Design, Development Environment, UI Components, Application Deployment, Figma (Design Software), Databases, User Interface (UI) Design, Product Support

    4.5
    Rating, 4.5 out of 5 stars
    ·
    141 reviews

    Beginner · Specialization · 3 - 6 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Workday Basics Series: Workday
  • Innovar: Arizona State University
  • Build a Professional Resume using Canva: Coursera
  • Build Your Professional ePortfolio in English: Georgia Institute of Technology
  • E-commerce Academy: Universidad de Palermo
  • Python Project for Data Engineering: IBM
  • Fundamentos de UX y de los requisitos de software: Pontificia Universidad Católica del Perú
  • Inglés Empresarial: Gestión y Liderazgo : Arizona State University
  • Adapting: Career Development: Macquarie University
  • ETL and Data Pipelines with Shell, Airflow and Kafka: IBM

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Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
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