Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Minnesota
Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, User Centered Design, Ideation, User Interface (UI), Qualitative Research, Surveys, User Story, Data Collection, Persona Development, Data Analysis, Interviewing Skills, People Analytics, Statistical Analysis
Mixed · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Responsible AI, Artificial Neural Networks, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Product Strategy, Generative AI, Generative Model Architectures, Data Ethics, Deep Learning, Machine Learning, Business Ethics, Supervised Learning, Reinforcement Learning, Unsupervised Learning
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Machine Learning Algorithms, Internet Of Things, Artificial Intelligence, Unsupervised Learning, Python Programming, Embedded Software, Computer Vision, Peripheral Devices, Integrated Development Environments, Deep Learning, Applied Machine Learning, Image Analysis, Machine Learning, Embedded Systems, Civil Engineering, Computer Programming Tools, Wireless Networks, Automation, Digital Transformation, Enterprise Architecture
Intermediate · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Discussion Facilitation, Scheduling, Live Streaming, Data Sharing
Beginner · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Research Design, Data Collection, Psychology
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Civil Engineering, Vibrations, Architectural Engineering, Mechanical Engineering, Construction, SketchUp (3D Modeling Software), Mechanics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Prototyping, Engineering Design Process, Experimentation, Materials science, 3D Modeling, Applied Mathematics
Beginner · Specialization · 3 - 6 Months

Shanghai Jiao Tong University
Skills you'll gain: Materials science, Mechanical Engineering, Engineering, Chemistry, Physics, Manufacturing Processes, Thermal Management, Chemical Engineering, Experimentation, Laboratory Research
Intermediate · Course · 3 - 6 Months

Technical University of Munich (TUM)
Skills you'll gain: Cost Accounting, Management Accounting, Cost Management, Accounting, Product Planning, Resource Allocation, Depreciation, Production Process, Financial Accounting, Operating Expense
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling
Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, FinTech, Blockchain, Artificial Intelligence, Market Trend
Intermediate · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Visionary, Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Strategic Planning, Personal Development, Innovation, Adaptability, Self-Awareness, Decision Making, Storytelling
Beginner · Course · 1 - 4 Weeks