Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

Skills you'll gain: Target Audience, Target Market, Agile Product Development, User Interface and User Experience (UI/UX) Design, UI/UX Strategy, Product Improvement, Product Development, Customer Analysis, User Experience, Business Metrics, Lean Methodologies, Persona Development, Product Management, Agile Methodology, New Product Development, Performance Measurement, Web Analytics, Product Marketing, User Feedback, Business Operations

Skills you'll gain: Identity and Access Management, Single Sign-On (SSO), User Provisioning, User Accounts, Security Assertion Markup Language (SAML), Authorization (Computing), Authentications, Role-Based Access Control (RBAC), OAuth, Key Management, Cryptographic Protocols, Multi-Factor Authentication

Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Computing Architecture, Technical Product Management, Cloud Platforms, Cloud Security, Software Architecture, AWS Identity and Access Management (IAM), Network Security, Product Management, Identity and Access Management, Technical Support, Product Support, Business

Skills you'll gain: Health Care Procedure and Regulation, Public Health and Disease Prevention, Public Health, Infectious Diseases, Environment Health And Safety, Health Policy, Infection Control, Health Equity, Epidemiology, Health Systems, International Relations, Public Safety and National Security, Emergency Response, Health Assessment, Economics, Policy, and Social Studies, Governance

Skills you'll gain: Microsoft Teams, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, Role-Based Access Control (RBAC), User Accounts, Security Management, Network Analysis

Skills you'll gain: Data Governance, Database Management, Database Architecture and Administration, Database Administration, Data Management, Relational Databases, Data Warehousing, Database Design, SQL, Transaction Processing, Stored Procedure, Data Security, Transact-SQL, Query Languages, Disaster Recovery, Data Storage Technologies, Encryption, Security Controls, Server Side, Data Encryption Standard

Skills you'll gain: Work Breakdown Structure, Project Closure, Project Scoping, Project Management, Scope Management, Cost Management, Dashboard, Microsoft Excel, Project Schedules, Project Planning, Excel Formulas, Resource Allocation, Risk Management, Time Management, Business Reporting, Resource Planning, Automation, Data Visualization, Data Analysis, Data Validation

Skills you'll gain: Search Engine Marketing, Business Strategy, Cash Control, Digital Brand Strategy, Keyword Research, Digital Marketing, Financial Accounting, Organizational Leadership, Online Advertising, Financial Reporting, Search Engine Optimization, Business Planning, Accountability, Business Management, Forecasting, Leadership and Management, Cash Flow Forecasting, Working Capital, Strategic Planning, Storytelling

Skills you'll gain: Change Management, Communication Planning, Workflow Management, Organizational Change, Stakeholder Engagement, Training Programs, Culture Transformation, Employee Training, Google Workspace, Process Management, Business Transformation, Stakeholder Management, Organizational Development, Stakeholder Communications, Stakeholder Analysis, Needs Assessment, Drive Engagement, Strategic Communication, Resource Management

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration

Skills you'll gain: Database Design, Database Theory, Database Management, Database Development, Database Systems, Relational Databases, Databases, Database Management Systems, SQL, NoSQL, Data Modeling, Unified Modeling Language, Query Languages, Data Integrity, Data Manipulation, Performance Tuning