
University of California, Santa Barbara
Skills you'll gain: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statement Analysis, Balance Sheet, Depreciation, Financial Accounting, Financial Statements, Revenue Recognition, Ledgers (Accounting), Accruals, Financial Analysis, Bookkeeping, General Accounting, Accrual Accounting, Business Reporting, Technical Accounting, Balancing (Ledger/Billing), Accounting, Standard Accounting Practices, Income Statement
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Invoicing, Accounts Payable, Vendor Relationship Management, Billing Inquiries, Vendor Management, Payment Processing and Collection, Process Flow Diagrams, Workflow Management, Business Communication, Accounts Payable and Receivable, Payment Processing, Standard Operating Procedure, Document Management, Communication, Communication Strategies, Procedure Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Billing and Coding, Medical Billing, ICD Coding (ICD-9/ICD-10), Medical Coding, CPT Coding, Revenue Cycle Management, Health Information Management and Medical Records, Billing, System Monitoring, Site Reliability Engineering, Ansible, Root Cause Analysis, Business Continuity Planning, Vulnerability Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Customer Inquiries, Booking (Sales), Proposal Development, Proposal Writing, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Order Processing, Strategic Sourcing, Request for Proposal, Product Knowledge, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Promotional Strategies, Marketing Strategies, Strategic Communication, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Web Presence, Social Media Marketing, Social Media, Social Media Management, Customer Inquiries, Social Media Content, Customer Service, Customer experience improvement, Marketing Automation, Marketing, Marketing Communications, Content Development and Management, User Accounts, Administration, Business Administration
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generally Accepted Accounting Principles (GAAP), Bookkeeping, Accruals, Accounting, Accounting Records, Balancing (Ledger/Billing), General Accounting, Regulatory Compliance, Revenue Recognition, Journals
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Pinterest, Billing, Billing & Invoicing, Advertising Campaigns, Advertising, Payment Processing, Paid media, Payment Processing and Collection, Payment Systems, Financial Planning, Social Media Marketing
Intermediate · Guided Project · Less Than 2 Hours