Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Operational Efficiency, Customer Demand Planning, Supply Chain Management, Presentations, Operations, Logistics, Transportation Management, Forecasting, Inventory and Warehousing, Cost Reduction, Decision Making
Mixed · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Market Analysis, Entrepreneurship, Market Opportunities, Business Modeling, User Research, Marketing, Product Development, Digital Marketing, New Business Development, Innovation, Business Development, Business Strategy, Process Validation, Growth Strategies, Business Operations, Investments, Presentations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Artificial Intelligence, Microsoft Azure, Image Analysis, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Large Language Modeling, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Penetration Testing, Application Security, Vulnerability Scanning, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, C (Programming Language)
Intermediate · Course · 1 - 4 Weeks

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Brainstorming, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Strategic Thinking, Visionary, Curiosity, Solution Delivery, Presentations, Persistence
Mixed · Course · 1 - 3 Months
McMaster University
Skills you'll gain: Finance, Peer Review, Project Design, Business Mathematics, Market Dynamics, Financial Analysis, Financial Planning, Capital Markets, Economics, Decision Making
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Return On Investment, Automation, Process Design, Feasibility Studies, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Analytics, Project Design, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Business Intelligence, Workflow Management, Business Process Modeling, Business Analytics
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Application Deployment, Kubernetes, Microservices, CI/CD, Google App Engine, Cloud Computing, Generative AI, Terraform, Infrastructure As A Service (IaaS), Restful API, Data Storage, Cloud Services, Containerization, Cloud Storage, Cloud Computing Architecture, Technical Design
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Kubernetes, CI/CD, Google Cloud Platform, Continuous Integration, DevOps, Continuous Delivery, Cloud Services, Application Performance Management, Cloud Storage, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Data Storage, Databases, Authorization (Computing), Database Systems, Authentications
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Constructive Feedback, Higher Education, Instructional Design, Program Standards, Planning, Reliability, Analytical Skills, Decision Making
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Video Production, Infographics, Multimedia, Peer Review, Content Creation, Constructive Feedback, Design Thinking, Media Production, Design, Storytelling, Scripting
Beginner · Course · 1 - 3 Months