IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare
★ 4.9 (861) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Interactive Data Visualization, Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Visualization Software, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Microsoft Office
★ 4.7 (10) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing, Security Information and Event Management (SIEM), Cloud Deployment, Cloud Computing Architecture, Cloud Management, Secure Coding, Threat Detection, Cloud Solutions, Cloud Infrastructure, Network Security, Application Security, Data Security, Encryption, Event Monitoring, Security Testing, Cloud Applications, Data Encryption Standard
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Customer Relationship Building, Driving engagement, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies
★ 4.2 (52) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Security Controls, Virtual Private Networks (VPN), Telecommunications, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Multi-Factor Authentication, System Configuration, Network Protocols
★ 4.7 (16) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Cloud Computing Architecture, Virtualization and Virtual Machines, Network Administration, Cloud Computing, Firewall, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Mobile Security, Network Infrastructure, Cloud Services, General Networking, Augmented Reality, Cloud Security, Security Controls, Network Protocols, Peripheral Devices
★ 4.8 (27) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Financial Statements, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies
★ 4.6 (14) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, Product Development, New Business Development, Emerging Technologies, Technology Strategies, Business Strategy, Information Technology, Legal Risk, Scalability, Innovation, Team Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Process Modeling, Prompt Patterns, Generative AI, Generative Model Architectures, Business Workflow Analysis, Systems Analysis, AI Workflows, AI literacy, Process Optimization, Miro AI, Systems Architecture, Solution Architecture, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting
★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months