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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • U

    University of Cape Town

    Disability Inclusion in Education: Building Systems of Support

    Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare

    ★ 4.9 (861) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Visualization Software, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Support for Visual Processing with Microsoft Word

    Skills you'll gain: Education Software and Technology, Microsoft Office

    ★ 4.7 (10) · Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Cloud Security for IT Professionals

    Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing, Security Information and Event Management (SIEM), Cloud Deployment, Cloud Computing Architecture, Cloud Management, Secure Coding, Threat Detection, Cloud Solutions, Cloud Infrastructure, Network Security, Application Security, Data Security, Encryption, Event Monitoring, Security Testing, Cloud Applications, Data Encryption Standard

    Intermediate · Course · 1 - 3 Months

  • U

    University of California, Davis

    Annual Campaigns: Building a Case for Support

    Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Customer Relationship Building, Driving engagement, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies

    ★ 4.2 (52) · Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Networking, Security, and IT Operations

    Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Security Controls, Virtual Private Networks (VPN), Telecommunications, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Multi-Factor Authentication, System Configuration, Network Protocols

    ★ 4.7 (16) · Advanced · Course · 1 - 3 Months

  • P

    Packt

    Advanced Networking, Virtualization, and IT Security

    Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Cloud Computing Architecture, Virtualization and Virtual Machines, Network Administration, Cloud Computing, Firewall, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Mobile Security, Network Infrastructure, Cloud Services, General Networking, Augmented Reality, Cloud Security, Security Controls, Network Protocols, Peripheral Devices

    ★ 4.8 (27) · Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    Advanced Credit Risk Modeling - IT Sector

    Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Financial Statements, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies

    ★ 4.6 (14) · Beginner · Course · 1 - 3 Months

  • P

    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • U

    University of Minnesota

    Getting Started with IT-based Entrepreneurship

    Skills you'll gain: Business Modeling, Entrepreneurship, Product Development, New Business Development, Emerging Technologies, Technology Strategies, Business Strategy, Information Technology, Legal Risk, Scalability, Innovation, Team Building

    Beginner · Course · 1 - 3 Months

  • I

    IBM

    Generative AI for IT Systems Analysts and Architects

    Skills you'll gain: Prompt Engineering, Process Modeling, Prompt Patterns, Generative AI, Generative Model Architectures, Business Workflow Analysis, Systems Analysis, AI Workflows, AI literacy, Process Optimization, Miro AI, Systems Architecture, Solution Architecture, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting

    ★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular It support courses

  • Disability Inclusion in Education: Building Systems of Support : University of Cape Town
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Support for Visual Processing with Microsoft Word: Coursera
  • Cloud Security for IT Professionals: Packt
  • Annual Campaigns: Building a Case for Support: University of California, Davis
  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Advanced Networking, Security, and IT Operations: Packt
  • Advanced Networking, Virtualization, and IT Security: Packt
  • Advanced Credit Risk Modeling - IT Sector: EDUCBA
  • Universal Service Desk (USD) for Enterprise IT Services: Packt

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