Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Edge Impulse
Skills you'll gain: Applied Machine Learning, Embedded Systems, Data Processing, Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Deep Learning, Data Analysis, Feature Engineering, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Usability Testing, Continuous Delivery, Product Testing, Agile Product Development, DevOps, Agile Methodology, User Research, Prototyping, Product Development, Lean Methodologies, Innovation
Mixed · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Operations Research, Mathematical Modeling, Process Optimization, Report Writing, Business Mathematics, Network Model, Business Modeling, Industrial Engineering, Linear Algebra, Business Operations, Applied Mathematics, Operations Management, Algorithms, Resource Allocation, Case Studies, Engineering Calculations, Project Design, Machine Learning, Program Implementation, Business Analytics
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Digital Transformation, Data Sharing, Manufacturing Operations, Product Design, Business Transformation, Workflow Management, Product Lifecycle Management, Data Storage, Process Management, Interoperability, Innovation, Business Workflow Analysis, Goal Setting
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Human Centered Design, Problem Solving, Critical Thinking, Analytical Skills, Data Science, Complex Problem Solving, Creative Problem-Solving, Decision Making, Data Analysis, Empathy
Beginner · Course · 1 - 4 Weeks

The University of Chicago
Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Information Privacy, Media and Communications, Digital Content, Technology Strategies, Regulation and Legal Compliance, Network Protocols, Telecommunications, Market Dynamics, Case Law, Lawsuits, Economics, Competitive Analysis
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Microservices, Spring Boot, Spring Framework, IntelliJ IDEA, Java Programming, Restful API, Object Oriented Programming (OOP), Java, Application Deployment, Software Architecture, API Design, Integrated Development Environments, Scalability, Service Oriented Architecture, Web Applications, Software Testing, Unit Testing, Object-Relational Mapping, Distributed Computing, Application Security
Intermediate · Specialization · 1 - 3 Months

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Inside Sales, Marketing Budgets, Business Ethics, Employee Training, Legal Risk, Operating Expense, Compensation Strategy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Power BI, Microsoft Copilot, Data Visualization Software, Data Modeling, Data Presentation, Interactive Data Visualization, Data Analysis, Microsoft Power Platform, Microsoft Azure, Data Manipulation, Data Transformation, Data Cleansing, Data Import/Export, Test Planning, Performance Tuning
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Database Systems, Relational Databases, Database Management, SQL, Databases, Database Design, Database Architecture and Administration, Information Systems, MySQL, Data Modeling, Transaction Processing, Information Systems Security, Performance Tuning, Conceptual Design
Intermediate · Course · 1 - 3 Months