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  • Customer Communications Management

Results for "customer communications management"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Email Strategy & Communication

    Skills you'll gain: Newsletters, Email Marketing, Email Automation, Stakeholder Communications, Content Performance Analysis, Marketing Automation, Strategic Communication, Personalized Campaigns, Campaign Planning, Generative AI Agents, Performance Analysis, Communication Strategies, Content Development and Management, Goal Setting, Marketing Strategy and Techniques, Content Strategy, Digital Marketing, Digital Advertising, Driving engagement, Market Analysis

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Communication, Influence & Sales Techniques

    Skills you'll gain: B2B Sales, Negotiation, Active Listening, Drive Engagement, Value Propositions, Sales Presentations, Rapport Building, Persuasive Communication, Selling Techniques, Storytelling, Communication, Communication Strategies, Customer Relationship Building

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Creo Incubator

    Leadership 101:Communication,Conflict resolution&Negotiation

    Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Composure, Cognitive flexibility, Intercultural Competence, Leadership, Stakeholder Engagement, Communication Strategies, Stakeholder Management, Business Leadership, Communication, Verbal Communication Skills, Business Communication, Stakeholder Analysis, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Business Communication for the Modern Workplace

    Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Workplace inclusivity, Influencing, Proposal Development, Emotional Intelligence, Stakeholder Communications, Stakeholder Management, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    774 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    C

    Coursera

    Campaign Management & Brand Alignment

    Skills you'll gain: Email Marketing, Campaign Management, Presentations, Microsoft Outlook, Campaign Planning, Workflow Management, Email Automation, Performance Reporting, Report Writing, Digital Marketing Campaigns, Brand Strategy, Social Media Campaigns, Marketing Planning, Brand Management, Communication Planning, Performance Analysis, Marketing Automation, Coordinating, Marketing Communications, Marketing Analytics

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Strategic Customer Relationship Management & Sales Technique

    Skills you'll gain: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Sales Development, Lead Generation, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing

    3.7
    Rating, 3.7 out of 5 stars
    ·
    21 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Crisis Management and Crisis Communication

    Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    36 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Loyalty Programs, Relationship Building

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Telephone Consumer Protection Act (TCPA)

    Skills you'll gain: Outbound Calls, Telemarketing, Customer Communications Management, Lead Generation, Direct Marketing, Telephone Skills, Phone Sales, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Business Communication & Branding Strategies

    Skills you'll gain: Brand Strategy, Brand Management, Marketing Communications, Brand Marketing, Communication Planning, Branding, Consumer Behaviour, Brand Awareness, Strategic Communication, Marketing and Public Relations, Media and Communications, Promotional Strategies, Communication Strategies, Business Communication, Communication, Marketing Psychology, Global Marketing, Cultural Diversity, Digital Communications, Drive Engagement

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Advanced Communication Strategies

    Skills you'll gain: Conflict Management, Teamwork, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Intercultural Competence, Communication, Verbal Communication Skills, Strategic Communication, Ethical Standards And Conduct, Organizational Effectiveness, Negotiation, Interpersonal Communications, Stakeholder Communications, Business Leadership, Team Performance Management, Cultural Diversity, Business Ethics, Team Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    44 reviews

    Intermediate · Course · 1 - 3 Months

1234…834

In summary, here are 10 of our most popular customer communications management courses

  • Email Strategy & Communication: Coursera
  • Communication, Influence & Sales Techniques : Coursera
  • Leadership 101:Communication,Conflict resolution&Negotiation: Creo Incubator
  • Business Communication for the Modern Workplace: Coursera
  • Campaign Management & Brand Alignment: Coursera
  • Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
  • Crisis Management and Crisis Communication: University of Colorado Boulder
  • Advanced Customer Relationship Management: Microsoft
  • Customer Service: Logical Operations
  • Telephone Consumer Protection Act (TCPA): SkillUp

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