
Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Stakeholder Communications, Communication Planning, Organizational Effectiveness, Google Workspace, Collaborative Software, Team Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data-Driven Marketing, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Target Market, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Spreadsheet Software, Data Capture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Style Guides, Brand Management, Version Control, Workflow Management, Compliance Auditing, Branding, Auditing, Document Management, Data-Driven Marketing, Quality Assurance, Compliance Reporting, Digital Marketing
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Persuasive Communication, Enterprise Sales, Global Marketing, Drive Engagement, Value Propositions, Proposal Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cross-Functional Team Leadership, Matrix Management, Cross-Functional Collaboration, Team Building, Project Management, Project Coordination, Team Management, Coordinating, Goal Setting, Employee Coaching, Leadership, Team Leadership, Organizational Leadership, Team Collaboration, Strategic Leadership, Internal Communications, Influencing, Coordination, Accountability Frameworks, Interpersonal Communications
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Data Sharing, Organizational Skills, Collaboration, User Accounts, Telecommuting, Teamwork, Graphic Design, Team Collaboration, Productivity, Content Marketing, Business Communication, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

University of Huddersfield
Skills you'll gain: Business Solutions, Case Studies, Market Opportunities, Growth Strategies, Learning Theory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animations, Instagram, Graphic and Visual Design, Graphic Design, Product Promotion, Social Media Content, Social Media, Visual Storytelling, Design, Content Creation, Facebook, Social Media Marketing, Social Media Management, User Accounts, Digital Publishing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Client Services, Rapport Building, Video Editing, Customer Retention, Selling Techniques, Customer Relationship Building, Relationship Building, Expectation Management, Relationship Management, Account Management, Video Production, Professional Networking, Workflow Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Program Implementation, Performance Metric, Operational Analysis, Business Planning, Performance Improvement, Data Strategy, Decision Making, Organizational Effectiveness, Business Strategies, Strategic Decision-Making, Organizational Development, Ethical Standards And Conduct, Environmental Social And Corporate Governance (ESG)
Beginner · Course · 1 - 4 Weeks