IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Operations, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Ideation, AI Personalization, Social Media Content, Data Analysis
Beginner · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Project Documentation, Organizational Change, Project Coordination, Management Reporting, Communication, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Management, Brand Strategy, Brand Awareness, Branding, Brand Marketing, Brand Loyalty, Marketing Analytics, Marketing Management, Data-Driven Decision-Making, Business Analytics, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Customer Engagement, Communication
Beginner · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Service Level Agreement, Stakeholder Engagement, Business Transformation, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Statistical Reporting, Data Visualization, Big Data, SQL, Query Languages, Data Import/Export, Data Presentation, Google Cloud Platform, Data Warehousing, Data Sharing, Analytics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Change Management, Organizational Change, Organizational Strategy, Risk Management, Project Management Life Cycle, Governance, Project Management, Cost Management, Earned Value Management, Team Building, Procurement, Benefits Administration, Project Management Institute (PMI) Methodology, Strategic Planning, Financial Planning, Portfolio Management, Scope Management
Beginner · Specialization · 1 - 3 Months

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Security Engineering, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Benchmarking, Professional Development, Performance Measurement, Performance Appraisal, Personal Development, Job Analysis, Gap Analysis, Dashboard, Microsoft Excel, Self-Awareness, Competitive Analysis, Goal Setting, Analysis
Advanced · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Caregiving, Family Support, Diversity Awareness, Chronic Diseases, Care Management, Patient Education and Support, Mental and Behavioral Health Specialties, Preventative Care, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Treatment Planning, Neurology, Pharmacotherapy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Control Panels, Productivity Software, Software Installation, Microsoft Windows, Organizational Skills, Office Procedures, Microsoft Office, Computer Literacy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Color Theory, Graphic and Visual Design, Design, Design Elements And Principles, Graphic Design, Logo Design, Typography, Adobe Creative Cloud, File Management
Beginner · Guided Project · Less Than 2 Hours