Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Cloud API, Application Programming Interface (API), API Design, Cloud Services, C# (Programming Language), Server Side, Application Development, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Autoencoders, Recurrent Neural Networks (RNNs), Deep Learning, Artificial Neural Networks, Reinforcement Learning, Generative AI, Generative Adversarial Networks (GANs), Generative Model Architectures, Unsupervised Learning, Responsible AI, Data Ethics, Markov Model
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Patterns, Prompt Engineering Tools, Salesforce, AI Integrations, AI Orchestration, Agentic Workflows, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Model Optimization, Tensorflow, Deep Learning, Model Training, Performance Tuning, Model Evaluation, Machine Learning Methods, Artificial Neural Networks, Statistical Analysis, Debugging, Verification And Validation, Algorithms
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Test Driven Development (TDD), Python Programming, Object Oriented Programming (OOP), Object Oriented Design, Scripting Languages, Code Reusability, Test Script Development, Computer Programming, Unit Testing, File I/O, Development Testing, Web Development, Scripting, Program Development, Other Programming Languages, Database Software, Open Source Technology, Database Management, Database Development, Data Processing
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Sales Enablement, Inside Sales, Salesforce, Sales Operations, Sales Prospecting, Lead Generation, Sales Process, Sales Strategy, Prospecting and Qualification, Business Software, Productivity Software, Social Media Marketing, Customer Engagement, Social Media, Demand Generation, LinkedIn, Workflow Management
Beginner · Course · 1 - 3 Months

Minnesota State University, Mankato
Skills you'll gain: Competitive Analysis, Brand Strategy, Brand Marketing, Target Audience, Branding, Brand Awareness, Brand Management, Target Market, Brand Loyalty, Strategic Marketing, Market Analysis, Marketing Strategies, Value Propositions, Strategic Communication, Marketing, Marketing Strategy and Techniques, Marketing Planning, Gap Analysis, Strategic Decision-Making, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Big Data, Microsoft Azure, Data Processing, Data Integration, Cloud Management, Cloud Services
Advanced · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Target Audience, Brand Awareness, Logo Design, Global Marketing, Digital Brand Strategy, Digital Transformation, Marketing, Marketing Design, Customer Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Keras (Neural Network Library), Model Deployment, Data Pipelines, Google Cloud Platform, Data Preprocessing, Model Training, Deep Learning, Data Processing, Data Cleansing, Cloud Deployment, Machine Learning Methods, Data Transformation, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Wrangling, Data Preprocessing, Tidyverse (R Package), Data Processing, R (Software), Data Management
Intermediate · Guided Project · Less Than 2 Hours