• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • G

    Google Cloud

    Working with Cloud Dataprep on Google Cloud

    Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Transformation, Data Processing, Data Manipulation, Data Preprocessing, Google Cloud Platform, Self Service Technologies

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Design Research para Estratégia e Inovação

    Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, Storyboarding, Product Development, User Experience, Research Methodologies, Qualitative Research, Customer Insights

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    YouTube Production: Video Fundamentals

    Skills you'll gain: Videography, Video Production, Photo/Video Production and Technology, Cinematography, Music

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Strategic Leadership: Visionary Skills for Success

    Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Communication Strategies, Visionary, Leadership Development, Decision Making, Communication, Executive Presence, Culture Transformation, Leadership and Management, Strategic Decision-Making, Rapport Building, Emotional Intelligence, Empathy & Emotional Intelligence, Conflict Management, Negotiation, Empathy

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Program Manager Essentials

    Skills you'll gain: Project Management Office (PMO), Benefits Administration, Cost Benefit Analysis, Project Management Institute (PMI) Methodology, Management Training And Development, Scheduling, Stakeholder Engagement, Procurement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Case Western Reserve University

    Case Studies in Geostatistical Modeling

    Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Spatial Data Analysis, Geospatial Information and Technology, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Oil and Gas, Statistical Reporting, Estimation, Simulations, Simulation and Simulation Software, Data Integration

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Artificial Intelligence in Social Media Analytics

    Skills you'll gain: Social Media Analytics, Social Network Analysis, Machine Learning, Machine Learning Methods, Applied Machine Learning, Large Language Modeling, Natural Language Processing, Text Mining, Network Analysis, Analytics, Data Preprocessing, Unstructured Data, Classification Algorithms, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Unsupervised Learning, Data Processing

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Bases de Datos NoSQL en Azure

    Skills you'll gain: NoSQL, Microsoft Azure, Data Store, Cloud Storage, File Management, Database Management, Data Storage Technologies, Database Management Systems, Data Integration, Data Storage, Database Development, Cloud Services, File Systems, Query Languages, Cloud Platforms

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Financing for Impact Entrepreneurs

    Skills you'll gain: Entrepreneurial Finance, Finance, Entrepreneurship, Corporate Finance, Capital Markets, Environmental Social And Corporate Governance (ESG), Social Impact, Investments, Return On Investment, Fiscal Management, Financial Management, Stakeholder Engagement, Strategic Partnership, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Power BI Integration with AWS and Snowflake

    Skills you'll gain: Snowflake Schema, Business Intelligence, Power BI, Cloud Security, Business Analytics, Cloud Management, Advanced Analytics, Cloud-Based Integration, Data Management, Data Governance, Data Architecture, Amazon Web Services, Data Integration, Data Security, Cost Control, Data Visualization Software, Cloud Computing, Data Warehousing, Data Modeling, Amazon S3

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Emotional Vitality in a Dynamic Workplace

    Skills you'll gain: Recognizing Others, Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Employee Engagement, Relationship Management, Stress Management, Workforce Development, Self-Awareness, Resilience, Relationship Building, Human Resource Policies, Employee Training, Policy Development

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Agile Systems Engineering Leadership

    Skills you'll gain: Team Management, Team Performance Management, Teamwork, Team Building, Team Oriented, Team Motivation, Organizational Leadership, Management Training And Development, Leadership Studies, Team Leadership, Leadership and Management, Human Relations Movement, Staff Management, Conflict Management, Drive Engagement, Motivational Skills, Organizational Structure, Engineering Management, Strategic Leadership, Systems Engineering

    Intermediate · Course · 1 - 4 Weeks

1…258259260…353

In summary, here are 10 of our most popular customer engagement courses

  • Working with Cloud Dataprep on Google Cloud: Google Cloud
  • Design Research para Estratégia e Inovação: Fundação Instituto de Administração
  • YouTube Production: Video Fundamentals: Coursera
  • Strategic Leadership: Visionary Skills for Success: Coursera
  • Program Manager Essentials: Packt
  • Case Studies in Geostatistical Modeling : Case Western Reserve University
  • Artificial Intelligence in Social Media Analytics: Johns Hopkins University
  • Bases de Datos NoSQL en Azure: Coursera
  • Financing for Impact Entrepreneurs: Duke University
  • Power BI Integration with AWS and Snowflake: Edureka

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok