
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Prioritization, Negotiation, Conflict Management, Team Collaboration, Empathy & Emotional Intelligence, Teamwork, Workplace inclusivity, Diversity and Inclusion, Stress Management, Diversity Training, Communication, Diversity Equity and Inclusion Initiatives, Team Management, Team Leadership, Productivity, Courage, Ethical Standards And Conduct, Workplace Bullying Intervention, Professionalism, Strategic Prioritization
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Microarchitecture, Network Protocols, Hardware Architecture, Systems Architecture, Computer Architecture, Communication Systems, Transaction Processing, Performance Tuning, Digital Communications, Memory Management, Data Integrity
Intermediate · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Cultural Responsiveness, Cultural Diversity, Diversity Awareness, Diversity Training, Intercultural Competence, Workplace inclusivity, Cultural Sensitivity, Culture, Visual Storytelling, Communication Strategies, Diversity Equity and Inclusion Initiatives, Communication, Professionalism, World History, Self-Awareness, Higher Education
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Storytelling, Data Presentation, Email Marketing, Performance Reporting, Storytelling, Strategic Communication, User Feedback, Presentations, Report Writing, Business Communication, Business Reporting, Performance Analysis, Key Performance Indicators (KPIs), Constructive Feedback, Stakeholder Engagement, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Email Marketing, Personalized Campaigns, Campaign Management, Marketing Effectiveness, Strategic Communication, Digital Marketing Tools, Data-Driven Marketing, Customer Data Management, Customer Engagement, Data Quality
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Meeting Facilitation, Telephone Skills, Business Writing, Business Communication, Employee Coaching, Organizational Skills, Concision, Management Training And Development, Active Listening, Delegation Skills, Business Correspondence, Writing, English Language, Discussion Facilitation, Leadership and Management, Leadership, Events and Conferences, Verbal Communication Skills, Recruitment, Communication
Mixed · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Selling Techniques, Consultative Selling, Sales, Sales Strategy, Sales Development, B2B Sales, Negotiation, Sales Process, Influencing, Persuasive Communication, Sales Prospecting, Marketing Psychology, Prospecting and Qualification, Consumer Behaviour, Lead Generation, Rapport Building, Customer Relationship Building, Value Propositions, Customer Insights, Trustworthiness
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Accountability Frameworks, Discussion Facilitation, Decision Making, Diversity and Inclusion, Diversity Awareness, Teamwork, Collaboration, Team Collaboration, Leadership, Conflict Management, Critical Thinking, Independent Thinking, Communication, Corporate Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event Marketing, Events and Conferences, Event Management, Brand Marketing, Event Planning, Marketing Effectiveness, Driving engagement, Marketing Operations, Marketing Strategies, Marketing Communications, Media Strategy, Branding, Stakeholder Management, Brand Management, Brand Strategy, Stakeholder Engagement, Drive Engagement, Stakeholder Communications, Plan Execution, Brand Awareness
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data-Driven Marketing, Strategic Communication, Journey Mapping, Marketing Communications, Marketing Strategies, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Automation, Marketing Channel, Cross-Channel Marketing, AI Personalization, Media and Communications, Data-Driven Decision-Making, Personalized Campaigns, MarTech, Online Advertising, Integrated Marketing Communications, Communication Strategies, Social Media
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, User Feedback, Constructive Feedback, Discussion Facilitation, Technical Communication, Document Management, Decision Making, Content Strategy
Intermediate · Course · 1 - 4 Weeks