• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Administración de clientes potenciales en Salesforce

    Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Prospecting and Qualification, Sales Process, Sales Enablement, Promotions and Campaigns, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export, Email Automation, Marketing Management, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Measure and Monitor Brand Presence Online

    Skills you'll gain: Marketing Automation, Conversion Funnel Analysis, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Relationship Management, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Analytics, Social Media Management, Data-Driven Marketing, Brand Management, Performance Measurement, Data Capture, Continuous Monitoring, Market Research

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    CertNexus

    AIBIZ (Exam AIZ-210)

    Skills you'll gain: Artificial Intelligence, AI Enablement, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Business Strategy, Technology Strategies, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Attention Mechanism - Italiano

    Skills you'll gain: Recurrent Neural Networks (RNNs), Machine Learning Methods, Artificial Neural Networks, Natural Language Processing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML Practical - Web Service Parsing XML API

    Skills you'll gain: Extensible Markup Language (XML), Android Development, Extensible Languages and XML, Android (Operating System), Memory Management, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), User Interface (UI) Design, Performance Tuning, File Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Track, Export and Dashboard in Jira

    Skills you'll gain: Dashboard, Dashboard Creation, Performance Reporting, Issue Tracking, Data Visualization, Microsoft Excel, Project Management Software, Project Schedules, Agile Project Management, Project Management, Workflow Management, Analysis, Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Ethical & AI-Driven Market Decision-Making

    Skills you'll gain: Data Ethics, Responsible AI, Business Ethics, Strategic Decision-Making, Data Management, Initiative and Leadership, Information Privacy, Market Research, Ethical Standards And Conduct, Governance, Strategic Leadership, Market Intelligence, Artificial Intelligence, AI literacy, Law, Regulation, and Compliance, Market Analysis, Economics, Policy, and Social Studies, Accountability

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    Generative AI Leader

    Skills you'll gain: Google Gemini, Gemini, Retrieval-Augmented Generation, Generative AI, Generative Model Architectures, Agentic Workflows, AI Orchestration, AI Enablement, AI literacy, Prompt Patterns, Enterprise Security, AI Integrations, Agentic systems, LLM Application, Artificial Intelligence, Customer experience improvement, Cloud Platforms, Cloud Infrastructure, Cloud Computing, Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep: Google Cloud Professional Cloud Database Engineer

    Skills you'll gain: NoSQL, Operational Databases, Data Migration, Database Administration, Database Architecture and Administration, Relational Databases, PostgreSQL, Database Management, Database Design, SQL, Google Cloud Platform, Data Store, Distributed Computing, MySQL, Database Management Systems, System Configuration, Data Access, Disaster Recovery, System Monitoring, Cloud Deployment

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Build & Adapt LLM Models with Confidence

    Skills you'll gain: Model Deployment, LLM Application, Fine-tuning, Large Language Modeling, System Monitoring, Open Web Application Security Project (OWASP), Scalability, Generative Model Architectures, Hugging Face, Continuous Monitoring, AI Integrations, Load Balancing, Performance Tuning, Application Deployment, Model Optimization, Transfer Learning, AI Security, Applied Machine Learning, Application Security, API Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Visualize Marketing Data with Looker Studio

    Skills you'll gain: Looker (Software), Data Visualization Software, Performance Metric, Marketing Analytics, Interactive Data Visualization, Data Storytelling, Data-Driven Marketing, Business Reporting, Data Presentation, Trend Analysis, Dashboard Creation, Grafana, Data Literacy, Tableau Software, Performance Reporting, Power BI, Time Series Analysis and Forecasting, Descriptive Analytics, Data Sharing, Data Integration

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Marketing Strategy: Analyze, Design & Evaluate

    Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Brand Marketing, Marketing Strategies, Marketing Design, Strategic Marketing, Marketing Planning, Brand Management, Campaign Management, Branding, Marketing Management, Campaign Planning, Brand Strategy, Market Analysis, Marketing, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Customer experience improvement, Brand Loyalty

    Mixed · Course · 1 - 3 Months

1…298299300…353

In summary, here are 10 of our most popular customer success courses

  • Administración de clientes potenciales en Salesforce: Salesforce
  • Measure and Monitor Brand Presence Online: Coursera
  • AIBIZ (Exam AIZ-210): CertNexus
  • Attention Mechanism - Italiano: Google Cloud
  • XML Practical - Web Service Parsing XML API: EDUCBA
  • Track, Export and Dashboard in Jira: Coursera
  • Master Ethical & AI-Driven Market Decision-Making: EDUCBA
  • Generative AI Leader: Google Cloud
  • Exam Prep: Google Cloud Professional Cloud Database Engineer: Whizlabs
  • Build & Adapt LLM Models with Confidence: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok