Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: TikTok, Driving engagement, Drive Engagement, Content Scheduling, Content Strategy, Social Media Management, Social Media Content, Content Development and Management, Strategic Partnership, Social Media Marketing, Social Media Strategy, Social Media, Customer Engagement, Content Management, Community Development, Content Creation, Calendar Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Continuous Improvement Process, Project Estimation, Collaborative Software, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Global Marketing, Diversity Marketing, Consumer Behaviour, Marketing Management, Marketing, Target Market, Marketing Psychology, Strategic Marketing, Cultural Sensitivity, Brand Management, Target Audience, Digital Brand Strategy, Marketing Strategies, Innovation, Cultural Diversity, Cultural Responsiveness, Culture, Brand Strategy, Marketing Planning, Marketing Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, Database Application, C# (Programming Language), Application Development, Integration Testing, Development Environment, Microsoft Development Tools, Development Testing, Object-Relational Mapping, Microsoft Visual Studio, User Interface (UI), User Interface (UI) Design, Data Access, Email Automation, Document Management, Data Modeling
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Model Deployment, LLM Application, Fine-tuning, Large Language Modeling, System Monitoring, Open Web Application Security Project (OWASP), Scalability, Generative Model Architectures, Hugging Face, Continuous Monitoring, AI Integrations, Load Balancing, Performance Tuning, Application Deployment, Model Optimization, Transfer Learning, AI Security, Applied Machine Learning, Application Security, API Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Looker (Software), Data Visualization Software, Performance Metric, Marketing Analytics, Interactive Data Visualization, Data Storytelling, Data-Driven Marketing, Business Reporting, Data Presentation, Trend Analysis, Dashboard Creation, Grafana, Data Literacy, Tableau Software, Performance Reporting, Power BI, Time Series Analysis and Forecasting, Descriptive Analytics, Data Sharing, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Brand Marketing, Marketing Strategies, Marketing Design, Strategic Marketing, Marketing Planning, Brand Management, Campaign Management, Branding, Marketing Management, Campaign Planning, Brand Strategy, Market Analysis, Marketing, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Customer experience improvement, Brand Loyalty
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: UI/UX Strategy, Experience Design, Design Strategies, Design Elements And Principles, Storyboarding
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data-Driven Marketing, Conversion Funnel Analysis, Marketing Effectiveness, Marketing Analytics, Google Analytics, Web Analytics, Digital Marketing Campaigns, Verification And Validation, Goal Setting, Web Analytics and SEO, Performance Metric, Transaction Processing, System Testing
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Selling Techniques, Sales Strategy, Advertising Sales, Video Production, Facebook, Product Promotion, Promotional Strategies, Revenue Management, Content Creation, Content Marketing, Driving engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Backlogs, Scaled Agile Framework, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Agile Product Development, Project Management, Project Management Software, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Optimization, Dimensionality Reduction, Unsupervised Learning, Deep Learning, Machine Learning Algorithms, Applied Machine Learning, Random Forest Algorithm, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Anomaly Detection, Classification Algorithms, Linear Algebra
Intermediate · Course · 1 - 3 Months