IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Performance Management, Local Area Networks, Hardening, Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months

Royal Holloway, University of London
Skills you'll gain: Human Factors (Security), Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Cyber Risk, Security Awareness, Social Sciences, Culture, Psychology, Survey Creation, Research
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Social Impact, Social Justice, Policy Analysis, Liberal Arts, digital literacy, Digital Transformation, Community Development, Policy Development, Innovation, Creativity, Diversity Equity and Inclusion Initiatives, Emerging Technologies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Wireframing, Figma (Design Software), Collaborative Software, Prototyping, User Flows, User Interface (UI), UI Components, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Mental Health, Mindfulness, Physiology, Psychology, Self-Awareness, Emotional Intelligence, Cognitive Behavioral Therapy, Scientific Methods, Mental Health Diseases and Disorders, Social Skills
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cost Control, Google Cloud Platform, Cost Management, Cloud Infrastructure, Serverless Computing, Budget Management, System Monitoring, Virtual Machines, Query Languages, Performance Tuning, Financial Management, Resource Management
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Delegation Skills, Lifelong Learning, Leadership, Digital Transformation, Team Leadership, Team Management, Business Transformation, Leadership Development, Business Leadership, Telecommuting, Constructive Feedback, Organizational Leadership, Drive Engagement, Innovation, Professional Development, Strategic Leadership, Storytelling, Adaptability, Team Motivation, Strategic Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: C++ (Programming Language), Data Structures, File I/O, Data Store, Data Cleansing, Data Mapping, Data Integrity
Intermediate · Guided Project · Less Than 2 Hours

Universiteit Leiden
Skills you'll gain: Data Analysis, Research Design, Health Policy, Epidemiology, Statistical Analysis, Clinical Research, Quantitative Research, Public Health, Health Care, Probability & Statistics, Research Methodologies
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Programming Principles, Microsoft Visual Studio, Computer Programming, Object Oriented Programming (OOP), Python Programming, Debugging, Development Environment, Data Structures, Software Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Solution Architecture, Cloud Computing Architecture, Infrastructure Architecture, Amazon CloudWatch, Identity and Access Management, Organizational Structure, Cloud Solutions, Continuous Monitoring, Account Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Spring Boot, Application Development, API Testing, Application Frameworks, Software Testing, Test Case, Development Environment, Model View Controller, Software Development Tools, Java Platform Enterprise Edition (J2EE), Authentications, Software Design Patterns, SQL, Data Persistence, Mockups, JSON, User Interface (UI), Functional Design, Databases, Dependency Analysis
Intermediate · Specialization · 1 - 3 Months