Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Angular, Web Development Tools, Unit Testing, Test Script Development, Test Automation, Software Testing, Test Case, UI Components, Web Components, Test Data, Web Applications, User Interface (UI), TypeScript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Development Environment, Integrated Development Environments, Software Installation, Web Analytics and SEO
Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Personalized Campaigns, AI Personalization, Generative AI, Project Design, Artificial Intelligence, AI literacy, AI Integrations, Brainstorming, Ideation, Content Creation
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Product Development, Health Systems, Health Disparities, Business Modeling, Health Equity, Drive Engagement, Lean Six Sigma, Market Analysis, Performance Improvement, Process Improvement, Stakeholder Analysis, New Product Development, Innovation, Decision Making, Operations Management, Operations, Problem Solving, Leadership
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Windows PowerShell, IT Automation, Scripting, Shell Script, Automation, Windows Servers, Data Validation, System Configuration, Scripting Languages, Microsoft Servers, Server Administration, Administration, Software Installation, Servers, Verification And Validation, Cloud Deployment, Data Import/Export, Service Management, Remote Access Systems, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: ESXi Installation, vSphere Networking and Storage, Virtual Networking, vCenter Server Management, vSphere DRS & HA, Role-Based Access Control (RBAC), Performance Tuning, vSAN ESA, vCenter Server, Virtual Machines, Disaster Recovery, Storage vMotion, VMware ESX Servers, iSCSI Configuration, VMware vSAN, Event Monitoring, Data Centers, Network Switches, Virtualization and Virtual Machines, Virtualization
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Threat Detection, Cyber Threat Intelligence, Threat Management, Vulnerability Assessments, Incident Response, Vulnerability Scanning, Cyber Security Assessment, Penetration Testing, Vulnerability Management, Cybersecurity, Incident Management, Cyber Security Policies, Security Strategy, Risk Mitigation, Emergency Response, Network Analysis, Technical Writing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ggplot2, Plot (Graphics), Tidyverse (R Package), Data Visualization, Statistical Visualization, Data Analysis, Exploratory Data Analysis, R Programming, Data Visualization Software, Data Wrangling, Data Manipulation, R (Software)
Intermediate · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Predictive Modeling, Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Simulation and Simulation Software, Customer Analysis, Advanced Analytics, A/B Testing, Data Mining, Business Analysis, Analytical Skills, Ideation, Sprint Planning, Problem Solving, Critical Thinking
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Model Evaluation, Applied Machine Learning, Unsupervised Learning, Decision Tree Learning, Artificial Neural Networks, Machine Learning Methods, Classification Algorithms, Supervised Learning, Statistical Machine Learning, Machine Learning Algorithms, Random Forest Algorithm, Predictive Modeling, Applied Mathematics, Dimensionality Reduction, Statistics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Strategy, User Experience, User Flows, User Experience Design, Data Storytelling, Journey Mapping, Persona (User Experience), Experience Design, Usability, Design Strategies, User Centered Design, Usability Testing, UI/UX Research, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), Storytelling, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, C and C++, C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Development Testing, System Programming, C (Programming Language), Development Environment, Verification And Validation, Integrated Development Environments, Computer Programming Tools, Code Reusability, System Configuration, Peripheral Devices, Software Installation
Intermediate · Course · 1 - 3 Months