• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: New
    New
    Status: Free
    Free
    A

    Amazon Web Services

    Choosing your AWS identity service

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Market Research Data: Dashboards and Storytelling

    Skills you'll gain: Dashboard Creation, Dashboard, Data Visualization, Data Storytelling, Data Presentation, Interactive Data Visualization, Statistical Visualization, Power BI, Data Visualization Software, Presentations, Business Intelligence, Data Analysis Expressions (DAX), Market Data, Market Analysis, Storytelling, Report Writing, Target Audience, Data Integration, Data Validation, Usability Testing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    The Complete Tableau Bootcamp for Aspiring Data Scientists

    Skills you'll gain: Dashboard, Data Visualization Software, Data Visualization, Statistical Visualization, Plot (Graphics), Interactive Data Visualization, Data Presentation, Graphing, Data Preprocessing, Data Manipulation, Scatter Plots, Data Wrangling, Data Analysis, Data Modeling, Software Installation, Data Integration, Data Access

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Developing RAG Apps with LlamaIndex and JS

    Skills you'll gain: Data Persistence, Retrieval-Augmented Generation, LLM Application, OpenAI API, Full-Stack Web Development, Node.JS, Restful API, Development Environment, Agentic systems, Data Management, Embeddings, Application Deployment, Data Integration

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Configurer des cartes-cadeaux numériques pour votre entreprise sur Facebook

    Skills you'll gain: Facebook, Marketing Strategies, Product Promotion, Social Media Content, Driving engagement, Social Media, Social Media Marketing, Social Media Management, Web Presence, User Accounts, Customer Communications Management, Business Process Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Scrum: Understand Core Project Roles

    Skills you'll gain: Backlogs, Agile Project Management, Agile Product Development, Agile Methodology, Team Building, Team Oriented, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Meeting Facilitation, Prioritization, Continuous Improvement Process, Product Development, Discussion Facilitation, Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Medindo o Marketing Digital

    Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Data-Driven Marketing, Performance Analysis, Digital Marketing Campaigns, Campaign Management, Customer experience strategy (CX), Digital Analysis, Digital Marketing Tools, Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    EDUCBA

    QlikView & QlikSense: Build & Analyze Data Models

    Skills you'll gain: Data Modeling, Enterprise Resource Planning, Business Intelligence, Interactive Data Visualization, Data Store, Security Controls, Data Visualization Software, Dashboard Creation, Workflow Management, Business Workflow Analysis, Data Import/Export, Data Warehousing, Extract, Transform, Load, Data Processing, Data Integration, Data Wrangling, Project Implementation, Microsoft Excel, Data Transformation, Authorization (Computing)

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    End-to-End ASP.NET Core - PostgreSQL Data Stores & Azure Services

    Skills you'll gain: ASP.NET, .NET Framework, Cloud Deployment, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Microsoft Development Tools, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, Web Design and Development, Database Application, Object-Relational Mapping, Database Development, Cloud Solutions, Cloud Services, Data Migration, Database Management

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EDUCBA

    Master Machine Learning with TensorFlow: Basics to Advanced

    Skills you'll gain: Data Preprocessing, Tensorflow, Scikit Learn (Machine Learning Library), Machine Learning, Applied Machine Learning, Feature Engineering, Deep Learning, Machine Learning Algorithms, Matplotlib, Jupyter, Python Programming, Data Wrangling, Data Processing, NumPy, Data Cleansing, Model Training, Data Manipulation, Data Transformation, Artificial Neural Networks, Seaborn

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Apply Test-Driven ML Code

    Skills you'll gain: Unit Testing, Test Driven Development (TDD), Continuous Integration, CI/CD, Software Testing, Continuous Deployment, Testability, Test Script Development, Model Training, MLOps (Machine Learning Operations), Tensorflow, Maintainability, Applied Machine Learning, Software Engineering, Code Reusability, Machine Learning Methods, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Track Key KPIs

    Skills you'll gain: Stakeholder Communications, Key Performance Indicators (KPIs), Management Reporting, Performance Reporting, Google Analytics, Marketing Analytics, Social Media Analytics, Brand Marketing, Data-Driven Marketing, Performance Measurement, Market Share, Business Metrics, Brand Strategy, Brand Management, Marketing Operations, Operational Performance Management, Dashboard, Data-Driven Decision-Making, Analytics, Data Collection

    Intermediate · Course · 1 - 4 Weeks

1…337338339…353

In summary, here are 10 of our most popular customer success courses

  • Choosing your AWS identity service: Amazon Web Services
  • Market Research Data: Dashboards and Storytelling : Coursera
  • The Complete Tableau Bootcamp for Aspiring Data Scientists: Packt
  • Developing RAG Apps with LlamaIndex and JS: Packt
  • Configurer des cartes-cadeaux numériques pour votre entreprise sur Facebook: Coursera
  • Scrum: Understand Core Project Roles: Coursera
  • Medindo o Marketing Digital: Fundação Instituto de Administração
  • QlikView & QlikSense: Build & Analyze Data Models: EDUCBA
  • End-to-End ASP.NET Core - PostgreSQL Data Stores & Azure Services: Packt
  • Master Machine Learning with TensorFlow: Basics to Advanced: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok