Courses in influencing people can help you learn persuasive communication, negotiation techniques, emotional intelligence, and relationship-building strategies. You can build skills in active listening, crafting compelling messages, and adapting your approach to different audiences. Many courses introduce tools such as social media platforms for outreach, presentation software for impactful storytelling, and analytics tools to measure engagement and effectiveness.

Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing
Mixed · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Ethical Standards And Conduct, Behavioral Health, Behavior Management, Environmental Regulations, Human Learning, Nutrition and Diet, Non-Verbal Communication
Mixed · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Motivational Interviewing, Psychological Evaluations, Cognitive Behavioral Therapy, Mental Health Diseases and Disorders, Mental Health Therapies, Behavioral Health, Mental and Behavioral Health, Psychiatry, Psychotherapy, Clinical Psychology, Mental Health, Cultural Diversity, Psychiatric Assessments, Psychology, Experimentation, Health Education, Interpersonal Communications, Culture, Clinical Assessment, Goal Setting
Beginner · Specialization · 3 - 6 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Professionalism, Client Services, Ethical Standards And Conduct, Talent Pipelining, Relationship Management, Human Development, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Rapport Building, Emerging Technologies, Goal Setting, Empathy
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Macquarie University
Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Leadership, Communication, Meeting Facilitation, Public Speaking, Verbal Communication Skills, Presentations, Non-Verbal Communication, Decision Making
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service, Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Billing and Coding, Denial Management, Patient Registration, Care Management, Medical Privacy, Revenue Cycle Management, Practice Management, Organizational Change, Change Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Performance Review, Data Management, ICD Coding (ICD-9/ICD-10), Medical Terminology, Human Resource Policies, Payment Processing and Collection, Medical Billing, Patient Safety, Continuous Quality Improvement (CQI), Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Process Development, Project Management, Employee Coaching, Kanban Principles, Change Management, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Conflict Management, Quality Assessment, Performance Analysis, Risk Management, Communication, Analysis, Estimation
Advanced · Specialization · 3 - 6 Months

American Museum of Natural History
Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Social Sciences, Environmental Issue, Climate Change Adaptation, Socioeconomics, Scientific Methods, Environmental Science, Physical Science, Environmental Monitoring, Persuasive Communication, Hydrology, Mathematical Modeling, Model Evaluation
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Business Ethics, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Leadership, Financial Acumen, Presentations, Communication Strategies, Business Economics, Finance
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Coaching, Employee Coaching, Key Performance Indicators (KPIs), Performance Management, Employee Performance Management, Team Performance Management, Accountability, Performance Analysis, Staff Management, Meeting Facilitation, People Management, Constructive Feedback, Expectation Management, Communication Strategies
Mixed · Course · 1 - 4 Weeks