IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Agentic systems, Generative AI Agents, Anthropic Claude, AI Integrations, Tool Calling, LLM Application, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Cloud Security, Application Security, Cloud Computing, Cloud Infrastructure, Cloud Applications, Identity and Access Management, Data Integrity, Secure Coding, Security Awareness, Cloud Computing Architecture, Data Centers, Data Management, IT Security Architecture, Data Loss Prevention, Security Testing, General Data Protection Regulation (GDPR), Security Engineering, Cyber Risk, Service Level
Advanced · Specialization · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, Event Monitoring, Amazon Web Services, Security Controls, Cloud Security, IT Security Architecture, Cryptography, Network Monitoring, Network Performance Management, Cyber Security Policies, Security Requirements Analysis, Governance
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Computational Logic, Theoretical Computer Science, System Requirements, Functional Requirement, Functional Specification, Requirements Analysis, Systems Analysis, Verification And Validation, Mathematical Modeling, Control Systems, Linear Algebra, Applied Mathematics, Numerical Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Pharmacology, Chemistry, Environmental Science, Plant Operations and Management, Biochemistry
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Kafka, Command-Line Interface, Data Pipelines, Java, Java Programming, Enterprise Application Management, Real Time Data, Unix Commands, Data Integration, Distributed Computing, Performance Tuning, Software Installation
Intermediate · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Sampling (Statistics), Program Evaluation, Data Management, Data Collection, Data Analysis, Data Cleansing, Quantitative Research, Data Quality, Research Design, Sample Size Determination, Interviewing Skills, Data Presentation, Data Mapping, Data Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Discussion Facilitation, Collaborative Software, Community Organizing, Control Panels, Driving engagement, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, AI Integrations, Agentic systems, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, Memory Management
Advanced · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Project Risk Management, Risk Analysis, Risk Mitigation, Agile Project Management, Information Technology, Agile Software Development, Stakeholder Analysis, Case Studies, Team Leadership, Project Coordination, Team Building, Stakeholder Communications, Governance, Resource Allocation, Communication Planning, Decision Making
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Pandas (Python Package), Data Presentation, Data Wrangling, NumPy, Data Visualization, Data Cleansing, Data Structures, Data Analysis, Data Manipulation, Data Preprocessing, Data Synthesis, Data Transformation, Data Processing, Programming Principles, Python Programming, Numerical Analysis, Computer Programming
Beginner · Course · 1 - 3 Months