IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Relationship Management, Self-Awareness, Interpersonal Communications, Ability To Meet Deadlines, Growth Mindedness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Solution Architecture, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Competitive Analysis, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Sales Presentations, Presentations, Microsoft PowerPoint, Advertising, Prompt Engineering, Photo Editing, Generative AI, Content Creation, Video Editing
Intermediate · Guided Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Lesson Planning, Teaching, Curriculum Planning, Pedagogy, Professional Development, Peer Review, Constructive Feedback, Student Engagement, Instructional Strategies, Human Learning, Growth Mindedness, Collaboration
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, Test Case, React.js, Test Driven Development (TDD), Software Testing, Web Development Tools, Ajax, Javascript
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Global Positioning Systems, Mathematical Modeling, Applied Mathematics, Computational Thinking, Engineering Analysis, Algorithms, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Large Language Modeling, PyTorch (Machine Learning Library), Secure Coding, Personally Identifiable Information, Information Privacy, Distributed Computing, Machine Learning
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Leadership Studies, Leadership and Management, Conflict Management, Emotional Intelligence, Virtual Teams, People Management, Team Building, Team Management, Team Leadership, Project Management Institute (PMI) Methodology, Collaboration, Agile Project Management, Stakeholder Management, Motivational Skills, Prioritization, Negotiation, Mentorship
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storage, File Systems, Servers, Data Management, Disaster Recovery, Data Integrity, Data Security, Configuration Management, System Configuration, Scalability, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Public Key Infrastructure, Cryptography, Encryption, Windows Servers, Web Servers, Active Directory, Network Infrastructure, Authentications, Cybersecurity, Server Administration, Data Encryption Standard
Intermediate · Course · 1 - 3 Months