
Skills you'll gain: Risk Management Framework, Risk Management, Governance Risk Management and Compliance, Risk Appetite, Law, Regulation, and Compliance, Business Risk Management, Operational Risk, Enterprise Risk Management (ERM), Risk Mitigation, Compliance Management, Risk Analysis, Governance, Regulatory Requirements, Organizational Structure, Accountability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management, Performance Tuning, Browser Compatibility
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Risk Management (ERM), IT Management, Information Technology, Risk Management, Data Management, Compliance Management, Risk Mitigation, Data Governance, Law, Regulation, and Compliance, Regulatory Compliance, Regulatory Requirements, Patch Management, Governance, Vulnerability Management, Data Ethics, Data Security, Personally Identifiable Information, Data Storage, Vendor Management, Generally Accepted Auditing Standards
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Services, Virtualization, Cloud Technologies, Cloud Hosting, Cloud Platforms, Productivity Software, Cloud Solutions, Cloud Computing, Virtualization and Virtual Machines, Cloud Applications, Cloud Management, Business Software, Business Technologies, Technical Support and Services, Collaborative Software, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, Information Technology Architecture, Computer Security Awareness Training, Computer Security, Human Factors (Security), Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Data Validation, Project Risk Management, Business Continuity, Security Controls, IT General Controls (ITGC), Risk Mitigation, Project Management, Risk Management, System Testing, System Implementation, Information Management, Data Integrity, Software Development Methodologies, Program Evaluation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Electrical Safety, Desktop Support, Technical Documentation, Problem Management, Safety and Security, Technical Support, Hardware Troubleshooting, Help Desk Support
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks