Salesforce courses can help you learn customer relationship management, data analysis, automation processes, and reporting techniques. You can build skills in customizing Salesforce dashboards, managing user permissions, and integrating third-party applications. Many courses introduce tools like Salesforce Lightning, Apex programming, and Salesforce Einstein, which enhance your ability to streamline workflows and improve customer interactions.

Skills you'll gain: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Sales Enablement, Inside Sales, Order Management, Sales, Product Knowledge, Account Management, Contract Management, Proposal Development
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, Administrative Support and Clerical Tasks, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Sales Enablement, Account Management, Sales Development, Microsoft Copilot, File Management, Personalized Service, Customer Relationship Management, Communication
Advanced · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Consultative Selling, B2B Sales, Enterprise Sales, Consultative Approaches, Negotiation, Matrix Management, Conflict Management, Sales Strategy, Persuasive Communication, Sales, Prospecting and Qualification, Stakeholder Engagement, Relationship Management, Sales Management, Rapport Building, Professional Development, Communication, Stakeholder Communications, Psychology, Business Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Service Management, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Management Reporting, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Performance Analysis, Administrative Support
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Salesforce Development, Salesforce, No-Code Development, UI Components, Data Migration, Process Modeling, Data Import/Export, Application Frameworks, Process Driven Development, Business Logic
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Prospecting and Qualification, Sales Enablement, Sales Process, Promotions and Campaigns, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export, Email Automation, Marketing Management, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Workflows, AI Orchestration, Salesforce, Agentic Workflows, Generative AI Agents, AI Integrations, Agentic systems, Responsible AI, Artificial Intelligence, Coordinating, AI Security, Coordination, Software Testing, Performance Testing, Enterprise Architecture, Customer Relationship Management (CRM) Software, Model Evaluation, Application Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Operational Efficiency, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Engagement, Business Solutions, Business Transformation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Dayforce (HCM Software), HR Tech, Human Resources Software, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Regulatory Compliance, Compliance Management, Compliance Reporting, Human Resources Management and Planning, Payroll, Data Architecture, Human Capital, Workforce Planning, Systems Analysis, Oracle Cloud Applications, Benefits Administration, Business Strategy, Analytics
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, Sales Development, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Data Quality, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Strategic Planning, Sales Training, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales, Purchasing, Compensation Management, Goal Setting, Recruitment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Dashboard, Salesforce, Cloud Deployment, Data Access, Statistical Reporting, Pivot Tables And Charts, Build Tools, Customer Relationship Management (CRM) Software
Intermediate · Course · 1 - 4 Weeks