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  • Service Management

Results for "service management"


  • K

    Kennesaw State University

    How to Achieve Service Excellence - Jagdish Sheth

    Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care

    Mixed · Course · 1 - 4 Weeks

  • S

    Starweaver

    Hospitality Luxury Brand Management

    Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Marketing, Brand Strategy, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation

    ★ 4.4 (172) · Intermediate · Course · 1 - 4 Weeks

  • W

    Whizlabs

    AWS: Management and Governance

    Skills you'll gain: Amazon CloudWatch, Amazon Web Services, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Configuration Management, Security Controls

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    SLIs and SLOs Demystified

    Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Performance Metric, Performance Measurement, Business Metrics, Continuous Monitoring, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Business Workflow Analysis, Journey Mapping, Prioritization, Business Leadership

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Advanced Management, Clustering, and Lifecycle Management

    Skills you'll gain: vSphere DRS & HA, Storage vMotion, Virtual Machines, VMware ESX Servers, vCenter Server Management, vCenter Server, Virtualization and Virtual Machines, Memory Management, Capacity Management, Patch Management, Configuration Management, System Monitoring

    Advanced · Course · 1 - 4 Weeks

  • D

    Dubai College of Tourism

    Introduction to Restaurant Revenue Management

    Skills you'll gain: Revenue Management, Restaurant Operation, Restaurant Management, Demand Planning, Forecasting, Hotel And Restaurant Management, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Revenue Forecasting, Hospitality and Food Services, Trend Analysis, Hospitality, Performance Analysis, Financial Forecasting, Team Building, Team Management, Data Analysis, Performance Metric, Performance Measurement

    ★ 4.9 (14) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Sustainable and Resilient Operations Management

    Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Sustainable Systems, Manufacturing Operations, Sustainability Standards, Corporate Sustainability, Business Leadership, Operational Efficiency, Climate Change Mitigation, Organizational Leadership, Product Design, Waste Minimization, Process Design, Digital Transformation, Emerging Technologies

    ★ 4.5 (29) · Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 2

    Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Unix, Linux Servers, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Data Storage Technologies

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Operations Management in Healthcare- Streamlining Systems

    Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Operational Excellence, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Process Optimization, Resource Allocation, Regulatory Requirements, Healthcare Industry Knowledge, Health Informatics, Continuous Improvement Process, Coordination, Systems Integration, Internal Communications

    Intermediate · Course · 1 - 4 Weeks

  • S

    SkillUp

    Understanding Management and Leadership

    Skills you'll gain: Team Motivation, People Management, Trustworthiness, Performance Management, People Development, Coaching, Staff Management, Team Building, Leadership, Business Leadership, Influencing, Goal Setting, Communication, Accountability, Decision Making

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Managing Hybrid Infrastructure and Virtualized Environments

    Skills you'll gain: Virtual Machines, Hyper-V, Microsoft Servers, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Virtualization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Windows PowerShell, Remote Access Systems, IT Automation, Automation, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • S

    S.P. Jain Institute of Management and Research

    Marketing Management

    Skills you'll gain: Product Strategy, Branding, Marketing Management, Product Lining, Marketing Planning, Target Market, Consumer Behaviour, Product Lifecycle Management, Strategic Marketing, Brand Strategy, Brand Management, Brand Marketing, Marketing Strategies, Product Planning, Product Management, Marketing Strategy and Techniques, Marketing Communications, Marketing Effectiveness, Market Opportunities, Target Audience

    ★ 4.8 (34) · Beginner · Course · 1 - 3 Months

1…789…834

In summary, here are 10 of our most popular service management courses

  • How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
  • Hospitality Luxury Brand Management: Starweaver
  • AWS: Management and Governance: Whizlabs
  • SLIs and SLOs Demystified: Packt
  • Advanced Management, Clustering, and Lifecycle Management: Packt
  • Introduction to Restaurant Revenue Management : Dubai College of Tourism
  • Sustainable and Resilient Operations Management: University of Colorado Boulder
  • CompTIA Linux+ XK0-005: Unit 2: Pearson
  • Operations Management in Healthcare- Streamlining Systems : Coursera
  • Understanding Management and Leadership: SkillUp

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