Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Excel Macros, Data Validation, Data Cleansing, Data Analysis Expressions (DAX), Data Modeling, Financial Forecasting, Data Management, Business Intelligence Software, Consolidation, Data Integrity, Data Entry, Business Reporting, Productivity Software, Financial Modeling, Loans
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, IT Automation, Cloud Computing, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Visualization, Data Ethics, Statistical Hypothesis Testing, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Feature Engineering, Regression Analysis, Sampling (Statistics), Descriptive Statistics, Advanced Analytics, Data Analysis, Tableau Software, Statistical Analysis, Data Science, Machine Learning, Object Oriented Programming (OOP), Interviewing Skills, Python Programming
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Advanced · Professional Certificate · 3 - 6 Months
University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, USB, Electronic Systems, Simulations, Engineering Documentation, Electric Power Systems, Electrical Engineering, Engineering Design Process, Electronic Components, Electrical Power, Hardware Design, Technical Communication, Semiconductors, Electronics, Design Specifications, Basic Electrical Systems, Electronics Engineering, Systems Analysis, Simulation and Simulation Software
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Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Django (Web Framework), Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), Back-End Web Development, GitHub, Web Design and Development, Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, SQL, Database Design, Python Programming, Computer Programming, Cloud Hosting
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, SQL, Linux Commands, Database Design, Apache Kafka, Apache Airflow, IBM Cognos Analytics, MySQL, Database Administration, Database Management, Bash (Scripting Language), Data Pipelines, Shell Script, Database Architecture and Administration, Data Store, IBM DB2, Data Visualization, Relational Databases, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

University of London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Video Game Development, 3D Assets, Visualization (Computer Graphics), Virtual Environment, Computer Graphics, Game Design, Prototyping, Interaction Design, Storyboarding, User Interface (UI), Human Computer Interaction, Animations, Application Design, Display Devices, Ideation, Usability Testing, Human Machine Interfaces
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Data Mapping, Application Deployment, Scripting, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Development Testing, Data Integration, Unit Testing, Cloud API, Middleware, Cloud-Based Integration, Application Performance Management, Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Software Development Life Cycle, User Story, Software Architecture, Agile Software Development, Sprint Retrospectives, Agile Methodology, DevOps, Kanban Principles, Software Design, Scrum (Software Development), Information Technology, Computer Hardware, Sprint Planning, Software Development Methodologies, Backlogs, Agile Project Management, Team Building, Risk Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Business Process, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months