
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Informed Consent, Data Ethics, Healthcare Ethics, Medical Privacy, Responsible AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Industry Knowledge, Generative AI, Patient-centered Care, Patient Safety, AI Integrations
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Interpersonal Communications, Physiology, Positivity, Meditation & Breathwork, Self-Awareness, Emotional Intelligence, Optimism, Personal Care, Habit Formation
Build toward a degree
Beginner · Course · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Financial Industry Regulatory Authorities, Asset Management, Financial Regulations, Financial Regulation, Securities (Finance), Investments, Investment Management, Law, Regulation, and Compliance, Regulatory Compliance, Private Equity, Real Estate, Financial Services, Regulatory Requirements, Capital Markets, Property and Real Estate, Due Diligence, Fundraising and Crowdsourcing, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Private Equity, Price Negotiation, Negotiation, Contract Negotiation, Business Valuation, Investment Banking, Investment Management, Equities, Due Diligence, Performance Measurement, Portfolio Management, Banking, Organizational Structure, Continuous Monitoring, Liquidation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Active Listening, Dignity in Care, Empathy, Verbal Communication Skills, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Nursing, Science and Research, Nurse Education, General Science and Research, Clinical Research, Scientific Methods, Nursing and Patient Care, Clinical Research Ethics, Medical Science and Research
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Health Technology, Clinical Informatics, Cloud Management, Health Informatics, Healthcare Industry Knowledge, Cloud Computing, Health Care, Cloud Solutions, Medical Privacy, Cloud Platforms, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Care Management, Innovation
Beginner · Course · 1 - 4 Weeks

Lecturio
Skills you'll gain: Healthcare Ethics, Clinical Leadership, Patient Advocacy, Patient Safety, Nursing, Nursing Process, Medical Privacy, Patient-centered Care, Informed Consent, Direct Patient Care, Nursing Practices, Clinical Practices, Health Care Procedure and Regulation, Accountability, Risk Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service, Communication, Brainstorming
Advanced · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Empathy & Emotional Intelligence, Health Informatics, Personal Attributes, Public Health, Health Policy, Personal Development, Public Health and Disease Prevention, Clinical Informatics, Intercultural Competence, Cultural Responsiveness, Emergency Services, Health Care Administration, Health Administration, Crisis Intervention, Health Equity, Initiative and Leadership, Professional Development, Data Analysis, Cultural Diversity, Adaptability
Beginner · Specialization · 3 - 6 Months