Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning

Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, Communication, Report Writing, Organizational Structure, Proposal Development, Artificial Intelligence, Procedure Development, Training Programs, Target Audience, Generative AI, Self-Awareness

Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity

Skills you'll gain: Research, Usability Testing, Usability, Research Methodologies, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, AI Enablement, Persona (User Experience), User Experience, Analysis

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Professionalism, Risk Management, Communication Strategies, Emergency Response

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing

Skills you'll gain: Cloud Engineering, Site Reliability Engineering, Amazon Elastic Compute Cloud, Amazon CloudWatch, Cloud-Native Computing, Kubernetes, Continuous Delivery, AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), System Monitoring, Serverless Computing, Performance Testing, Scenario Testing

Skills you'll gain: COBOL (Programming Language), Agile Methodology, Technical Support, Software Development Life Cycle, Program Development, Scrum (Software Development), Software Development, Software Quality Assurance, Quality Assurance, Code Review, Debugging, Software Documentation, Technical Documentation, Computer Programming

Skills you'll gain: Cloud Deployment, Peripheral Devices, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Computing, Cloud Storage, Cybersecurity, Data Storage, OSI Models, Computer Hardware, General Networking, Cyber Attacks, Disaster Recovery, Data Strategy, Data Security, Artificial Intelligence, Generative AI, Computer Programming, Technical Support

Skills you'll gain: Package and Software Management, Linux Administration, File Systems, Linux, User Accounts, Operating System Administration, Linux Commands, User Provisioning, Unix, Bash (Scripting Language), Systems Administration, File Management, TCP/IP, Unix Shell, Data Storage, Unix Commands, Software Installation, General Networking, Command-Line Interface, IBM Cloud

Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing