Skills you'll gain: Version Control, GitHub, Git (Version Control System), Collaborative Software

Skills you'll gain: Systems Analysis, Technical Support and Services, Virtual Environment, Virtualization and Virtual Machines, System Configuration, Record Keeping, Configuration Management

Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, AI Enablement, System Support, Data Ethics, LLM Application, Model Evaluation, Strategic Planning

Skills you'll gain: Unix Commands, Unix, Unix Shell, File I/O, User Accounts, Operating System Administration, Command-Line Interface, Operating Systems, User Provisioning, File Systems, Systems Administration, File Management, System Support, System Configuration

Skills you'll gain: Diversity Training, Intercultural Competence, Workplace inclusivity, Recognizing Others, Diversity Equity and Inclusion Initiatives, Emergency Response, Professionalism, Communication Strategies, Team Collaboration, Behavior Management, De-escalation Techniques

Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Orchestration, OpenAI API, AI Workflows, OpenAI, LLM Application, AI Integrations, Performance Tuning, Real Time Data, Tool Calling, Prompt Patterns, Prompt Engineering, Token Optimization, Application Programming Interface (API), Software Architecture

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

Skills you'll gain: COBOL (Programming Language), Agile Software Development, Systems Development Life Cycle, Agile Methodology, Technical Support, Software Development Methodologies, Software Development Life Cycle, Agile Project Management, Scrum (Software Development), Technical Support and Services, Software Development, Help Desk Support, System Support, Software Quality Assurance, Quality Assurance, Software Quality (SQA/SQC), Mainframe Computing, Code Review, Issue Tracking, Computer Programming

Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, OpenAI API, Model Deployment, OpenAI, Enterprise Application Management, AI Integrations, Tool Calling, LLM Application, OAuth, Model Context Protocol, Prompt Engineering, Performance Tuning, Real Time Data, Interoperability, Prompt Patterns, Application Deployment

Skills you'll gain: Control Panels, User Accounts, File Management, User Provisioning, System Configuration, Content Management, Application Deployment, Web Presence, User Interface (UI)

Skills you'll gain: Developing Training Materials, Train The Trainer, Training Programs, User Feedback, Employee Training, Drive Engagement, End User Training and Support, Training and Development, Driving engagement, Meeting Facilitation, Collaborative Software, Knowledge Transfer, Employee Onboarding, Product Demonstration, Technical Documentation, Content Management Systems, Technical Support, Document Management, Document Control, Software Development Life Cycle

Skills you'll gain: ChatGPT, Customer Service, Personalized Service, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Generative AI, Product Support, System Configuration