Deliver Confluence Training

Grow your skills with Coursera Plus for $239/year (usually $399). Save now.

Deliver Confluence Training

This course is part of Confluence Support, Reporting & Analytics Specialization

Instructor: ansrsource instructors

2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

How to design and deliver focused Confluence training that helps teams find information faster and use the tool with confidence.
How to evaluate post-training feedback, identify meaningful patterns, and make targeted improvements to training materials and methods.

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the Confluence Support, Reporting & Analytics Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 2 modules in this course

Delivering effective Confluence training starts with understanding how teams actually work. In this short, hands-on course, you’ll learn how to design and deliver focused Confluence training that helps teams find information faster and use the tool with confidence. Through practical scenarios and guided activities, you’ll practice planning 45-minute lunch-and-learns, demonstrating high-impact search and navigation workflows, and recording sessions for onboarding reuse. You’ll also learn how to evaluate post-training feedback, identify meaningful patterns, and make targeted improvements to training materials and methods. Designed for technical support and enablement professionals, Deliver Confluence Training builds your confidence in creating practical training that supports real adoption and reduces repeat questions.

In this module, you will design and deliver a focused Confluence training session for peers, emphasizing advanced search operators, learner engagement, and practical demonstrations that support real team workflows.

What's included

2 videos2 readings2 assignments

2 videosTotal 8 minutes

Welcome Video - How to Deliver Better Confluence Trainings4 minutes
Mastering Confluence Search: Time-Saving Operators4 minutes

2 readingsTotal 8 minutes

Best Practices for Teaching Confluence to Technical Teams5 minutes
Stepwise Walkthrough: How to Plan a Confluence Lunch‑and‑Learn That Actually Helps People Use Confluence Better3 minutes

2 assignmentsTotal 25 minutes

Hands-On Learning: Design a Confluence Training Session for Real Use15 minutes
Practice Quiz: Applying Confluence Training Best Practices10 minutes

In this module, you will learn to evaluate trainee feedback to improve Confluence training assets, refining slide content and adding hands-on exercises that address real learner pain points.

What's included

2 videos2 readings2 assignments

2 videosTotal 8 minutes

What to Look for in Post-Training Survey Results5 minutes
Congratulations and Continuous Learning Journey3 minutes

2 readingsTotal 8 minutes

From Feedback to Fixes: Turning Training Insights Into Real Improvement5 minutes
Stepwise Walkthrough: How to Revise a Confluence Training Session Using Learner Feedback3 minutes

2 assignmentsTotal 40 minutes

Graded Quiz: Delivering and Improving Confluence Training20 minutes
Hands-On Learning: Revise Your Confluence Training Based on Feedback20 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

ansrsource instructors

Coursera

200 Courses8,106 learners

Offered by

Coursera

Explore more from Education

Coursera
Analyze Usage Data
Course
Coursera
Provide Confluence Help
Course
Coursera
Generate Smart Reports
Course
Coursera
Troubleshoot Common Issues
Course

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Learn more

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Explore degrees

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Learn more

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.