
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Customer Analysis, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Active Listening, Trustworthiness, Drive Engagement, Verbal Communication Skills, Sales Training, Customer Relationship Building, Rapport Building, Oral Comprehension, Writing, Interpersonal Communications, Needs Assessment, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Motivational Skills, Goal Setting, Constructive Feedback, Goal-Oriented, Cultural Responsiveness, Cultural Sensitivity, Smart Goals, Employee Performance Management, Intercultural Competence, Employee Engagement, Cultural Diversity, Drive Engagement, Team Performance Management, Culture, Leadership, Recognizing Others, Team Management, Communication
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Team Collaboration, Empathy & Emotional Intelligence, Self-Awareness, Empathy, Resilience, Communication, Initiative and Leadership, Productivity, Professional Development, Organizational Development, Culture Transformation, Organizational Change, Habit Formation
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Analytics, Digital Transformation, Marketing, Customer Relationship Building, Customer Engagement, Market Dynamics, Consumer Behaviour, Driving engagement, Drive Engagement, Stakeholder Engagement, Integrated Marketing Communications, Target Audience, Peer Review
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Employee Engagement, Employee Coaching, Drive Engagement, Professional Development, Mentorship, Employee Retention, Influencing, Human Resource Strategy, Strategic Communication, People Development, Social Skills, Recruitment Strategies, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Workforce Planning, Strategic Leadership
Beginner · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Influencing, Leadership and Management, Performance Appraisal, Persuasive Communication, Delegation Skills, Matrix Management, Assertiveness, Team Leadership, Leadership, Team Management, Productivity, Telecommuting, Communication, Motivational Skills, Empowerment, Tactfulness, Team Motivation, Recognizing Others, Communication Strategies, Virtual Teams
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Protocols, Communication Systems, Test Equipment, Internet Of Things, Digital Signal Processing, Wireless Networks, Integrated Development Environments, Debugging, Microsoft Visual Studio, Data Analysis Software, Computer Programming Tools, Computational Logic, Digital Analysis, System Configuration, Program Development, Open Source Technology
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Management, Social Media Content, Marketing Communications, Target Audience, Strategic Communication, Media Strategy, Brand Marketing, Media and Communications, Brand Strategy, Brand Management, Advertising, Stakeholder Communications, Shared Media, Social Media Analytics, Persuasive Communication, Content Creation, Digital Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Brand Marketing, Presentations, Branding, Creative Design, Target Audience, Visual Design, Typography, Adobe Creative Cloud, Storytelling, Adobe Illustrator, Diversity and Inclusion, Adobe Acrobat, Color Theory, Creative Thinking, Creative Problem-Solving, Digital Assets, Communication, Entrepreneurship, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, B2B Sales, Business Development, Storytelling, Closing (Sales), Sales Pipelines, Return On Investment, Sales Presentation, Specialized Sales, Active Listening, Sales Presentations, Rapport Building, Sales Strategy, Sales, Sales Process, Case Studies, Sales Management, Communication, Selling Techniques, Consultative Selling
Intermediate · Specialization · 3 - 6 Months

Creo Incubator
Skills you'll gain: Trustworthiness, Active Listening, Supervision, Employee Performance Management, Performance Management, Empowerment, Team Performance Management, Team Leadership, Leadership, Discussion Facilitation, Communication Strategies, Leadership and Management, Leadership Development, Decision Intelligence, Drive Engagement, Organizational Leadership, Interpersonal Communications, Employee Coaching, Decision Making, Constructive Feedback
Intermediate · Course · 1 - 4 Weeks