
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Media and Communications, Driving engagement, Teaching, Persuasive Communication, De-escalation Techniques, Writing, Scientific Methods, Rapport Building, Diversity Awareness
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Customer experience strategy (CX), Digital Marketing, Customer Acquisition Management, Marketing Strategy and Techniques, Customer Engagement, Social Media, Marketing, Value Propositions, Brand Management, E-Commerce, Mobile Banking, Branding, Experience Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Research, Internet Of Things, Usability Testing, Prototyping, Design Thinking, Ideation, Automation, Advanced Analytics, User Experience Design, Big Data, User Centered Design, IT Security Architecture, Interaction Design, Data-Driven Decision-Making, Human Centered Design, Data Management, Robotics, Control Systems, Hardware Architecture, Manufacturing Processes
Beginner · Specialization · 1 - 3 Months

The State University of New York
Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Analytics, Data Management, Data-Driven Decision-Making, Scheduling, Community Outreach, Labor Relations, Event Marketing, Relationship Management, Data Analysis, Law, Regulation, and Compliance, Regulation and Legal Compliance
Beginner · Specialization · 3 - 6 Months

Yonsei University
Skills you'll gain: Text Mining, Data Preprocessing, Natural Language Processing, Classification Algorithms, Data Analysis, Java, Unsupervised Learning, Machine Learning Methods, Supervised Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Open Web Application Security Project (OWASP), Mobile Security, Microsoft Intune (Mobile Device Management Software), Network Security, Cybersecurity, Cryptography, Penetration Testing, Intrusion Detection and Prevention, Vulnerability Assessments, Wireless Networks, Encryption, Application Security, Exploitation techniques, Web Applications, Cloud Security, Internet Of Things
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Local Area Networks, Network Protocols, General Networking, Network Architecture, Network Infrastructure, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Product Strategy, Revenue Management, Strategic Marketing, Market Dynamics, Consumer Behaviour, Market Research, Customer Insights, Sales, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Agile Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Cost Management, Scope Management, Work Breakdown Structure, Risk Management, Stakeholder Engagement, Business Analysis, Leadership
Advanced · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Regression Analysis, Actuarial Science, Derivatives, Financial Market, Statistical Methods, Market Data, Financial Modeling, Securities (Finance), Risk Modeling, Financial Systems, Mathematical Modeling, Numerical Analysis, Applied Mathematics, Python Programming, Process Optimization, Probability Distribution, Algorithms, Case Studies
Intermediate · Course · 1 - 3 Months

West Virginia University
Skills you'll gain: Expense Management, Sales Management, Operating Expense, Compensation Strategy, Travel Arrangements, Transportation Operations, Compensation Management, Sales Strategy, Sales, Cost Control, Performance Metric, Goal Setting
Mixed · Course · 1 - 4 Weeks