
Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Responsible AI, Data Ethics, Data Mapping, AI Integrations, Data Governance, AI Workflows, Data Pipelines, Data Transformation, Governance, Data Integrity, Data Quality, Information Assurance, Risk Modeling, Metadata Management, Automation, Data Security
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Photo/Video Production and Technology, Video Editing, Copywriting, Video Production, Photo Editing, Visual Storytelling, Photography, Media Production, Social Media, Graphic and Visual Design, Content Strategy, Writing, Design Elements And Principles, Writing and Editing
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Prompt Engineering, ChatGPT, Microsoft Copilot, AI literacy, LLM Application, OpenAI, Deepseek, Large Language Modeling, Education Software and Technology, Generative AI Agents, Token Optimization, Artificial Intelligence, Generative AI, AI Personalization, Excel Macros, Productivity, Excel Formulas
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Integrity, Operational Data Store, Snowflake Schema, SQL, Relational Databases, Query Languages, Data Mining, Data Quality, Data Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Language Learning, Grammar
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Semiconductors, Engineering, Scientific, and Technical Instruments, Analytical Testing, Laboratory Equipment, Materials science, Laboratory Testing, Analytical Chemistry, Structural Analysis, Laboratory Techniques
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power BI, Microsoft Copilot, Model Optimization, Data Architecture, Process Optimization, Enterprise Modeling, Process Improvement and Optimization, Real Time Data, Data Modeling, AI Integrations, Performance Tuning, Machine Learning Software, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Digital Transformation, New Product Development, Innovation, Design Thinking, Customer experience improvement, Web Content Accessibility Guidelines, Product Strategy, User Experience, Product Development, Customer experience strategy (CX), Journey Mapping, Customer Engagement, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Project Estimation, Agile Product Development, Jira (Software), Agile Methodology, Estimation, Backlogs, Agile Project Management, Sprint Planning, Project Management Software, ChatGPT, Team Management, Prioritization, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months